Caliber - Frederick CO
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
At the time of the survey I'm struggling to remember the person's name that I was dealing with but she was prompt and courteous she would call me with details on a regular basis and I would absolutely recommend her and Caliber Collision at that location
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everybody I spoke with was friendly knowledgeable and prepared to help
Returned Clean
My Experience - 5.0/5.0 -
Great communication with updates of progress. I loved that I was able to pick up rental and return rental all on the spot and a lifetime of vehicle warranty. They even walked me to my car to make sure I was happy with the work as well as they worked with the insurance company on updated . They even went over the paperwork with me before I was asked to sign it.
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Ashton was great! Thank you for the quick and clear communication during the repair process. The vehicle look good as new!
Likely to Recommend - 5.0/5.0 -
I would based on this experience
Repair Quality - 5.0/5.0 -
My first time using Caliber. I was happy with the process!
Customer Service - 5.0/5.0 -
The team was really awesome. Answered my questions, got back to me… luv it!
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job with my Camry. Pat kept me informed during the whole process and completed the repairs quickly. I was also very pleasantly surprised seeing the detailing done inside and out. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did an excellent job.
Customer Service - 5.0/5.0 -
Pat kept me informed during the entire process.
Returned Clean
My Experience - 5.0/5.0 -
Great communication and timely repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great and they kept me informed all along the way. Appreciate the time and attention paid to me and my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone who I encounter was so warm, friendly, helpful, and professional. The work on my car was outstanding - thorough, complete, and so well done. My experience with the staff and work was exceptional!!!
My Experience - 5.0/5.0 -
The Frederick Colorado team had exceptional customer service! I was kept up to date with information and updates regarding my car’s repair. I felt overall very satisfied. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pat stayed in contact with regular updates and the car was finished before the estimated date I was given. Detailed very well. Pretty and shiny!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have no complaints with this repair and you did a great job. Thank you so much!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I really appreciated the service I received. The agents were very thorough and willing to explain all details of the repair. The assessment was comprehensive and all repairs were done with high quality.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber was top-of-the-line professionals. They kept me informed about all my repairs and the progress of my vehicle. The work was exceptional and quick. Brian, while inspecting my repairs, caught a factor defect, called me to let me know, and apologized because I was supposed to pick it up that day. Classy guy, and the ladies at the front were helpful and very approachable. It's the only place I'll take my vehicle now. Great job overall! The team at Caliber consists of top-notch professionals. They kept me informed and updated on all the repairs and progress of my vehicle. The work was exceptional and completed quickly. During the inspection of my repairs, Brian discovered a factory defect on my wheel and promptly called me to inform me. He then apologized that I couldn't pick up my vehicle that day. He is a classy guy, and the ladies at the front desk, I'm so sorry, I don't recall their names, were helpful and very approachable. It’s the only place I will take my vehicle from now on. Overall, they did an outstanding job! It was like it never happened.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Team was very professional and courteous. They were by far the easiest business to deal with during the course of the accident and getting my car repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks as though it has never been in an accident
Customer Service - 5.0/5.0 -
Out of dealing with two insurance companies and a tow company. Caliber was by far the most professional and courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very pleased called every day with updates