Caliber - Frederick - Monocacy Valley
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.0/5.0 -
The suspension or balance in my car isn’t completely correct. When I’m on a graded road and I take a slight right hand turn I’m having a little shaking.
Customer Service - 5.0/5.0 -
Overall satisfied with a Customerservice, but I think I need to take my car back in
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
everything would be a 10 except the estimator took 30+ minutes to come out & look at the car, making us late for another for another appointment. It took her a whole 3 min. to do her job when she got there!
My Experience - 0.0/5.0 -
I am unhappy with the overall process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not happy with the results.
Repair Quality - 1.5/5.0 -
The actual body work was not good at all. Yellowed headlight, scuff marks on used parts, crease and paint not repaired.
Customer Service - 2.5/5.0 -
Staff was friendly and pleasant.
My Experience - 5.0/5.0 -
Great work and timely service. Extremely pleasant environment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Pleasant atmosphere.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 2.0/5.0 -
There is a piece of my car underneath where the relieve is that is still hanging I don’t think there was any attn paid to that and my keys where taken off my key ring and one of the keys was never found and returned. Everything else that needed to be fixed was perfectly Customer service was excellent. Nice friendly people
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and great staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Everything was completed very fast. Everyone was professional and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Fast and great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly, timely, respectful, professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Workmanship to low. Just about pushing cars thru and arguing with customer.
Repair Quality - 1.0/5.0 -
Car delivered with see dealer on dash which was not there before. Gromets missing from door rubber and wheel well. Orange peel in paint.
Customer Service - 2.5/5.0 -
They did fix the dash warning after debate.
My Experience - 5.0/5.0 -
Kept me informed throughout the repairs and have always been impressed with their customer service and repairs will continue to use them as needed in the future
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Car looks beautiful