Caliber - Frederick - Willowdale Dr
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone i spoke to was very nice and polite and made sure I understood everything that was going to be done
My Experience - 5.0/5.0 -
They kept me informed during the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond
My Experience - 5.0/5.0 -
Excellent coordination with the rental car company. Would definitely use again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bueno
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
They did a good job, very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
The only reason that it was not a 10 was due to the loss of the personal items from the vehicle.
Repair Quality - 4.5/5.0 -
I couldn’t be more pleased with the actual repair on the vehicle. The only thing that saddens me is that the hitch cover or cap that I had on my vehicle disappeared, and although attempts have been made to find it, it remains missing. In addition, two sentimental stones that were in the center console of the vehicle also have turned up missing. I would like to know if the shop intends to compensate me in any way for these items?
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire experience was nothing but exemplary! Customer service at its best! The body work and paint job is perfect. So pleased. A great team all around but special thanks to Mary!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service and collision repair teams are extraordinarily good and efficient. We have had both of our cars repaired at Caliber Collision and I could not have had a better experience. This company is excellent and I would recommend them to anyone! Delite Fox
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All repairs were done timely and at a fair price
My Experience - 5.0/5.0 -
The bumper looked great and my car was returned in great condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The bumper looks brand new. I’m not sure if the slight gap between the bumper piece and trunk on the side was there before, but there is a slight gap.
Customer Service - 5.0/5.0 -
They were courteous, helpful, and kept me updated on the status of my car.
My Experience - 5.0/5.0 -
My experience with Caliber was awesome from the time I checked in at the front desk. Receptionists was very pleasant. The repair was done in a very timely manner. I was impressed. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, friendly staff, car Interior was cleaner than expected, nice surprise. Will definitely use again. Ana was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ana was awesome, will use again if needed in the future
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Prompt and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The staff was very friendly and my car was done two days early! It looks fantastic. Great work.