Caliber - Fredericksburg
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
They did a beautiful job, dents and scratch gone. The paint was blended so well. I highly recommend them!
My Experience - 0.0/5.0 -
It took a week longer for the repair than promised when I dropped off for a simple repair. When I picked it up, there were major blemishes that needed to be buffed out. Ridiculous. Would not recommend this shop.
My Experience - 5.0/5.0 -
Outstanding repair and paint blending with the rest of the car. Can’t see paint difference with the part that was replaced.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with quality and attentiveness of the repairs. Very good communication during the repairs. Also appreciated the seamless coordination with Enterprise Auto rental.
Likely to Recommend - 5.0/5.0 -
I'm actually a repeat customer.
Repair Quality - 5.0/5.0 -
Caliber Collision did very fine work on repairing my rear bumper. They were attentive to details and kept me informed of the progress of repairs. Their working relationship made it very convenient and seamless for my rental car arrangements with Enterprise. I liked communicating with Tim and Noel.
Customer Service - 5.0/5.0 -
Stated originally. Very good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated Kathryn's persistence in getting car ready
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated being kept updated with the progress and issues found.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tim was incredibly knowledgeable, informative and thorough throughout the entire process. He made the experience much less stressful for us than any other repair job my wife and I have had to deal with. Many thanks to Tim and the Caliber staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I loved the customer service at Caliber Collision. I was kept informed of the process in repairing my car every single day. The mechanic answered all my questions and told me how to care for my car when I picked up. I will definitely be using Caliber Collision for all my car repairs
Customer Service - 5.0/5.0 -
I loved the customer service at Caliber Collision. I was kept informed of the process in repairing my car every single day. The mechanic answered all my questions and told me how to care for my car when I picked up. I will definitely be using Caliber Collision for all my car repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kathryn was an amazing representative and walked me through the process step by step. She also provided updates at least twice a week. The Caliber staff was friendly and very responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire staff was a pleasure to work with, from beginning to end. They kept me informed along the way, & explained any changes that came up. Extremely pleased. HIGHLY RECOMMENDED
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Courtesy and polite. Great customer relations ! Car drives beautiful.
Likely to Recommend - 5.0/5.0 -
Great group
Repair Quality - 5.0/5.0 -
Wonderful job
Customer Service - 5.0/5.0 -
Great customer service, courteous and kind in all aspects. Very satisfied with the outcome. Car looks like showroom condition.
My Experience - 5.0/5.0 -
Awesome staff and great job on my suv!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job I’m very picky and couldn’t be happier
Customer Service - 5.0/5.0 -
Staff was extremely helpful made the process very smooth
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone is always so nice and understanding. No matter what questions I have they take the time out to not only explain it to me but show me as they’re explaining it to me. My car turned out great and I really appreciate all the effort.
Customer Service - 5.0/5.0 -
Top tier
Returned Clean
My Experience - 5.0/5.0 -
Thank you for being very well organized and responsive
Likely to Recommend - 5.0/5.0 -
Very nice before
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Very nice people