Caliber - Massaponax

4.7 (3,651reviews)
95%
4801 Crossings Court,  Fredericksburg,  VA  22407

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,651)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have used the Caliber Collision on Crossings Ct. Several times for body work and paint. They are very professional, polite, timely and precise with their customers 😀... Bravo 👏... shout out to Terry & Shiela

My Experience

The updates were very appreciated!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very Happy with the repair. My car looks great and very clean. Everyone was very nice. Being in the insurance business working with State Farm agent I have always referred my customers to Caliber Collison and will continue to do so.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sheila and the front desk associates were amazing. Even though the completion date kept getting delayed they continued to give updates and let me know what was going on.

My Experience

Caliber Collision provided exceptional service from start to finish. Dusty and the friendly receptionist kept me fully informed throughout the entire repair process. Most importantly, the final results were fantastic and completely exceeded my expectations. I highly recommend their services because they truly care about the quality of their work and the vehicles they handle.

My Experience

I’m not sure who completed the repairs but Dusty kept me informed everyday of the progress. I appreciated that very much! Even when I picked it up, everyone in the office were so nice! Very good experience.

Likely to Recommend

Repair Quality

Dusty was amazing at keeping me informed on a daily basis. When i came to pick up the vehicle, the staff was super friendly and professional. The paint match was exceptional and very well done. The driver door is a little tight to close but I figure that will loosen up over time.

Customer Service

Again, Dusty was the best at keeping me informed day to day

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so friendly and we really appreciated that we were kept informed throughout the time Caliber Collision had our Rav 4 we would highly recommend you. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Just took longer than expected for so little damage.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would have been satisfied with my repair. If the first two times I came a seen my car, under the impression it was repaired. The damage was finally repaired after the third time I was called back to pick up my vehicle.

Likely to Recommend

Repair Quality

Customer Service

The work looks good, after instructing them to actually repair it by the third time they tried to have me pick it up with the damage to the car still there.

Returned Clean

Likely to Recommend

Repair Quality

Excellent job on the repairs. Sheila kept us informed every step of the way. Completely satisfied.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was super nice and professional from the ladies in the front office to Sheila who sent me updates until my car was ready for pick up. Car was finished 3 days early!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean