Caliber - Fredericksburg
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kathryn was great to work with! She was very responsive and helped sort everything out with insurance. Our company will continue using Caliber as our go-to for vehicle repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service in a very timely thanks for a great job
Likely to Recommend - 5.0/5.0 -
Already have done this
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience, would definitely use Caliber again. For me customer service is essential and the staff at both locations I dealt with did a excellent job answering my questions and keeping me informed on my car. The staff at the crossings CT location we're very friendly through the whole process scheduling to estimate to getting my vehicle checked in my car got transferred to the Lafayette shop to help speed up my repair time they were A+ with communication and keeping me informed of the repair process. All in all extremely happy the car looked new so the repair team obviously did a great job as well
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
That would only happen that's all the mistakes were fixed
Repair Quality - 3.0/5.0 -
Ian was definitely a lot better to deal with after the beginning having my truck redone twice from mistakes made by the company got my truck finally with two more dings that were not on the truck before same thing previously happened. paint job I definitely will say is good
Customer Service - 4.0/5.0 -
Office staff was definitely very personable and helped had a little bit of an issue in the beginning with no call backs but overall everybody did very well thank you very much
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication. Kept us updated on the progress of our repairs
My Experience - 5.0/5.0 -
I truly appreciate Kathryn and the entire team for making the experience so smooth. They were incredibly responsive to all of our questions and made sure we were kept informed throughout the entire process. Their professionalism, efficiency, and excellent communication made everything stress-free.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent they made sure im being updated with the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs was absolutely perfect.
Customer Service - 5.0/5.0 -
Tim made the process very easy. He communicated updates very well and he was always very pleasant. He definitely impressed me with customer service skills. The entire team working jn the front office was also great. This level of care from start to finish is why I choose this location time and time again over the years.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
You guys repaired my car twice now and always do a absolutely fantastic job. If anything every happens again in the future I know where to go. Much love <3!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A big thank you to Ian and the staff for their professionalism and taking care of the customer’s needs and answering questions during this entire process. I would highly recommend this shop to anyone seeking bodywork repair.
Customer Service - 5.0/5.0 -
See previous comment. Highly recommend.