Caliber - Fredericksburg
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0 -
Haven't figured out for sure whether it needs more repairs, but the scratches and dings I not happy about.
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your excellent workmanship and customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was incredibly friendly and helpful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Outstanding.
Repair Quality - 5.0/5.0 -
The workmanship and customer service was excellent.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
ALL GOOD!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely but I recognize how busy they are and will make sure to let them know that it might be a while before they get their vehicle back but it will be in tip top condition
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I give a 10 but would have preferred more text message communication on the status of my vehicle. But overall I am very pleased with the results and the staff and will always recommend this facility
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The lack of communication when something happened to my hood made me mad. Then once I got the car back, they left a plastic bin lid by my engine that was burning. I found it when I realized my car was smoking. I called about it and the receptionist acted Like she really didn't care. Luckily once I removed the piece, there was no more burning smell.
My Experience - 0.0/5.0 -
When picking up the car after the repair, nothing was explained regarding what was damaged or repaired. The total was about $3,000 more than estimated, so more had to be fixed than originally thought. This is not such a big deal seeing as we only paid the $500 deductible for the insurance. It would have been nice to know exactly what was wrong and fixed though.
My Experience - 5.0/5.0 -
Professional and friendly staff. Fully explained the process of the repair. Very happy with the repair experience.