Caliber - Fredericksburg
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The personnel was very about keeping me informed about the status of my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have used your facility 3 times in the last past year. And each time I was completely satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciate the emails regarding the status of my vehicle
My Experience - 5.0/5.0 -
This has been a great repair service experience. Everything was explained. Everyone was helpful. They kept me informed & updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Heather is awesome!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Only if insurance dictates repair shop.
Repair Quality - 3.5/5.0 -
The insurance company has to intervene in order for the repair shop to blend the painted area to the correct color.
Customer Service - 3.0/5.0 -
Service attendant was misleading when she informed me that I had to pay the deductible before I was allowed to test drive the repaired vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I learned of your Company by word of mouth, (another USAA insured). He said that I would not regret using Caliber and that I would be surprised at the experience. Well, my experience was every bit as good as he described, maybe even better. You can be assured that if I have a chance to recommend Pohanka Caliber Collision, I will do so without reservation. Keep up the extraordinary work. Allen Gwaltney
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The constant updates were nice to recieve this time around. The staff was much friendlier and very helpful this time. Whatever changes youve made since Oct 2013, they are working.
My Experience - 5.0/5.0 -
Excellent customer service and really appreciate the daily email updates!