Caliber - Fredericksburg - Route 1
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy process that kept me informed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were very helpful and answered all questions I had
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work was done well, however, the repair was to take three days ended up taking 7 and additional work was required when I picked the vehicle up
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The teammembers at Caliber-Fredericksburg Route 1, kept me informed about the repairs being done to my car. They have done a good job. Thank you, to all the workers that worked on my car. A special thanks to, Beth for waiting my arrival to get my car that evening, so we could return home to Wilmington, NC.
Customer Service - 5.0/5.0 -
Thank you, to the team members for the repairs done to my car. A special thanks to Beth for waiting my arrival that evening to get my car, so we could return home to Wilmington, NC, the same evening.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was a flaw in the paint
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, timely, organized and good communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really enjoyed working with rusty. I’ll always bring my Tesla and recommend you guys
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were perfect. It looks brand new!
Customer Service - 5.0/5.0 -
Chris was excellent. Constant communication, excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair of our sons Mazda was delivered ahead of schedule. He underpromised and over delivered. Chris Shelton is the epitome of what a repair experience should be. It is already a difficult situation with the incident that caused your vehicle to be in the repair facility. He kept us informed throughout the process. Thank you to Chris and the entire Caliber team. Alan and Nance Hinton
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Very happy
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Grant was great.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely will recommend to anyone and everyone!
Repair Quality - 5.0/5.0 -
Not only was the repair top notch but so was the customer service and communication. Oh yes, add to that the life time guarantee on the repair. I will definitely be using Caliber for any repair needs moving forward!
Customer Service - 5.0/5.0 -
As previously mentioned, the best customer service I have experienced from a repair facility!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I informed the guy with me inspecting my car and the fixes that I wasn’t happy with the paint job in areas which he agreed with me. I also told him the charge port cover was worse off then when I brought it in we looked at picture and he agreed. I was told someone would call me to set a time to fix it but no phone call.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks new
Customer Service - 4.5/5.0 -
For the most part, the techs kept me informed through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend C.C all the time!
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Jason was Awesome from beginning to end!!! I appreciate his excellent customer service.