Caliber - Fremont - Central
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente servicio en español
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I felt like the ball was dropped a couple of times. I was told my door would be delivered on a certain day and then the repairs would go into action and that I would receive a call with an update. That day came and went without a call. So I called in the next day after not hearing any word, then to be told that the door would then take an additional week to come in. Then a week and a half later I get another call that the wrong part was ordered and it was another delay to add to the process. Which i appreciate the heads up but when told that the part would come in Monday. Got the call Monday saying the part had arrived and that tomorrow I should receive a phone call from the manager when the car is ready. Tuesday came and went without a word. And I had to call in today for an additional update before later on receiving word when it was finally done. I have gone to other caliber collisions in the past and usually don't have these many hiccups.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Im really happy of how my car looks.. it looks beautiful.. fantastic job, really well done!!! I’m so thankful with CALIBER COLLISION TEAM… with kind and nice people… You guys are AMAZING!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very reponsive and gave updates at each stage. The whole process went smooth and extremely satisfied with their service.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work by Jesus and team and a clean job!
Customer Service - 5.0/5.0 -
Jesus was responsive and provided updates regularly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you all for taking good car of my new car. I only had it for a week when the accident happened. Many thanks!!! I’m 100% satisfied. Good job !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am 100% satisfied with the quality of the repair. Looks good as new 😊.
Customer Service - 5.0/5.0 -
Very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
the car looks better than new.they did a fantastic job. kept me informed at all the steps
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car looks better than new. Advisor stayed in contact with me to report progress. Great job very happy with the service
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There was a body part which was not completely fixed. And also the rear two Inner Side Door Panel Strip Cover Trims are missing, the front two doors had this but it was missing for the rear two doors. I have informed these two issues to the technician Lisette Martinez, waiting for the update.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service special thanks to Mr. Jesus Canaan
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Very good and very slow work.
Repair Quality - 5.0/5.0 -
Sharply modified by the 101 days it took from the day I called Collision. And it would have taken longer if I had not contacted Mark Sanders, the CEO of State Farm and the President of Fremont Lexus.
Customer Service - 2.5/5.0 -
Nice, hard working people operating in a flawed managerial system. Jimmy Dugan, the shop manager, was on top of my repair after I contacted the aforementioned people.