Caliber - Frisco - Downtown

4.9 (4,230reviews)
97%
9474 John W. Elliott Drive,  Frisco,  TX  75033

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,230)

My Experience

Chuck did a fantastic job! He was communicative, conscientious, and 100% on top of everything! We couldn’t have asked for a better experience. Thank you, Chuck! Crystal

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My Experience

Doug kept me informed throughout the whole process and answered any questions I had. He was a pleasure to work with from initial drop off to pick up.

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My Experience

Doug my advisor, went above the call of duty, ensure that everything that or exceeded my checklist of repairing my Nissan and getting it back in perfect shape.

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My Experience

Clear and constant communication. First class service. Thank you Martha!

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Excellent customer service and communication.

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Excellent customer service and communication.

Returned Clean

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My Experience

The team did a fantastic job repairing my vehicle after an accident. The repairs were completed early. Chuck was professional and kept me informed throughout the process. Highly recommend

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Did a great job , fast repair very satisfied

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My Experience

Chuck was very communicative throughout the process and did a great job. Thankful for him.

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Returned Clean

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Everyone was very kind and patient taking us through the process of the repairs for our vehicle. They were very timely and informative throughout the process. The most impressive part was having my repairs complete ahead of schedule!

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Very professional

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There were a minor issue with a coating on my vehicle but Mark took care of it so a 10 replaces the 9

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On time, gracious and knowledgeable

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excellent work

Repair Quality

The best guaranteed you know I do a lot of business with car dealerships and it’s just because I moved to Frisco and had so many accidents but about my car from Sue Cadillac, who did all the other repairs and I had nothing but trouble dealing with things with the insurance company, but I was reluctant to come over and see you guys because I want 100% so parts or Cadillac parts and MARTHA who works at your store treated me so well my car looks amazing. They came back better than Sue actually did all the other bodywork and I am so impressed. If it wasn’t for MARTHA handling the situation she got my car back on time earlier than on time and it was perfect I highly recommend them.

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MARTHA is the best agent you got to handle my plane with no problems

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My Experience

Really appreciate the consistent communication from Mark.

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The team provided excellent customer service and updated me on every step of the process. Amazing staff.

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The staff is amazing. Martha updated me with every step of the process. Great customer service!!

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My Experience

I had a great experience with caliber collision. Doug went above and beyond on my repairs! Definitely will recommend caliber collision. Thanks to Doug for the great experience in this unfortunate matter.