Caliber - Frisco - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Doug was super helpful. He kept us informed of the timeline and when something was taking longer than usual to repair. The work was impeccable and I am extremely pleased with the quality of the repair.
Likely to Recommend - 5.0/5.0 -
I hope to not need a repair shop but would for sure use Caliber again. Very happy with results.
Repair Quality - 5.0/5.0 -
Doug was very helpful. I feel like he really stood up for us against the insurance adjusters and was adamant about having a quality repair on my car.
Customer Service - 5.0/5.0 -
Doug was always courteous and helpful. Kept me informed along the process. Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m satisfied. They were responsive during the repair and fixed it well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Doug was so helpful guiding us through the insurance process. I would highly recommend Doug and his team at Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good.
Customer Service - 5.0/5.0 -
Excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very easy process. Martha was awesome, caring and kept me up to date. The car was done almost two weeks early. I knew what was happening the whole way. Thank you, Martha. This is my daughter’s car so I appreciate the attention to the details. She was so happy to have it back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Martha gave my case great care. I knew what was happening at every stage of the repair process. The car came back almost 2 weeks earlier than the quote, which was a wonderful surprise. This was for my daughter's car, and I felt confident everything was being handled because Martha's follow up. THhank you!
Customer Service - 5.0/5.0 -
Martha gave my case great care. I knew what was happening at every stage of the repair process. The car came back almost 2 weeks earlier than the quote, which was a wonderful surprise. This was for my daughter's car, and I felt confident everything was being handled because Martha's follow up. Thank you!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Initially I was not informed of the change of shop but later it was river well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for very courteous and speedy work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with car repair. Chuck and team were great in communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Doug was awesome. Communication was excellent and he kept me posted very step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the workmanship. Work was done within the week. Martha and her team kept us informed by texting and letting us know when our suv would be ready for pick up.Great job Caliber Collision!! Keep up the good work!!!
My Experience - 5.0/5.0 -
When you have employees like Martha taking care of your customers, your company is in really good hands. Made the whole process smooth, kept me updated with clear timelines and expectations. Couldn’t have had a better/easier experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Martha was the only interaction I had with Caliber, the face of the company from my experience. She made everything extremely smooth and an easy process. She kept me up to date and took care of all of my concerns. She is probably what all of your employees should be modeling when it comes to providing an optimal client experience.
Customer Service - 5.0/5.0 -
Martha was the only interaction I had with Caliber, the face of the company from my experience. She made everything extremely smooth and an easy process. She kept me up to date and took care of all of my concerns. She is probably what all of your employees should be modeling when it comes to providing an optimal client experience.