Caliber - Fuquay Varina
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
the bumper color doesn't match the rest of my car
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with work and the employees who served me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looked good when I picked it up. One thing I would say, it needed to be cleaned inside where there was dust everywhere from repairs. That was a bit disappointing.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Window gaskets don't fit right, inside of car is covered with dust from work and not cleaned
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The technician did a terrible job on the repair and finished two days early. Inexcusable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Lack of communication. I had no faith in the repair process at all. Jim did not return calls or deliver on his commitments. The van is pulling to the left and probably needs an alignment. I will not recommend Haddock-Caliber Fuquay to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you excellent job on time!
My Experience - 5.0/5.0 -
Excellent work again. Thanks
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
The trunk area was repaired but was not painted. It looks like bondo was filled in the area but left in the tan color and was not painted, My trunk liner was left out when i picked up the car and I had to make a second trip and actually had to help the guy find it. It was on top of where they put "extra" parts. The guy did clean it up and put it back in my car. I felt i was very rushed when I picked my car up (On a Friday afternoon) after my car had been there for over a week and a half, My car was very dirty and was supposedly " sprayed" off. The windows were streaked as if just slide across the windshield. The person Chris who drove my car up drove so fast he ran the front of my car on the cube. It scraped when he backed it up. The one good thing I can say is the receptionist person - she is wonderful. She knows what is going on and has great customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Can't tell there was work done!
Customer Service - 3.5/5.0 -
I expected a bit more dialog on the milestones for repair of my vehicle.
My Experience - 5.0/5.0 -
Great customer service and the price they quoted is what I paid. My vehicle was ready as promised as well. Job well done by everyone.