Caliber - Garden Grove - Nelson St
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The team was very helpful and kept me informed about the status of my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber was great. They gave me a ride home when I dropped it off and even drove it back to my home after my wife came there to pay for it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent. Finished before date given. Gave me ride home. Awesome
Customer Service - 5.0/5.0 -
Everything was great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Otherwise everything went extremely well.
Repair Quality - 5.0/5.0 -
The repairs were done very well.
Customer Service - 5.0/5.0 -
Can use more frequent communication. For example I was informed it would be done at a certain day, and it took me messaging to find out they wanted another day with the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Shawn kept me informed the entire process from beginning till the end. Maggie provided excellent customer service from the front desk. Service was fast and convenient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As far as I know, everything was well-done, although I haven't really put it to the test yet
Customer Service - 5.0/5.0 -
Everyone was a pleasure to interact with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
In a heartbeat, I’d recommend this shop.
Repair Quality - 5.0/5.0 -
Maggie and Anthony were very professional, courteous, and helpful.
Customer Service - 5.0/5.0 -
Again, Maggie and Anthony were both outstanding in customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best, easy and quickest service I’ve ever experienced!!! Highly recommend anyone come here to have their car repaired.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience from start to finish. Couldn’t have changed a thing. Thanks to the whole shop.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was helped out very quickly and the caliber collision team were always on top of notifying me daily about my vehicle being serviced. I also love how quickly they had finished my vehicle before the date they had given me very satisfied with that. Overall great experience will be going back to caliber collision on Nelson Garden Grove if I need repairs on my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shawn R. provided excellent customer service and worked with our timeline.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was happy with your service. You are very thorough with your step-by-step on the process of repairing my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication. Great team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best communication ever.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service advisor I had was top notch answerd all question let me updated. The front staff was very helpful and kind. The rental staff was also very pleasant.