Caliber - Garland
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service in record time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done, you guys kept me updated and amazingly delivered my car when it was ready I thank you guys so much for your attention and you did a beautiful job on my car. Thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so nice and professional.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
The process of repairing my car took too long. The accident happened 6/23. A mechanic and the alignment shop sent it back as repaired, but Kim test drove it and sent it to a different alignment shop. That shop ordered two more parts. I was told the car would be ready on 7/13, so rented a car and drove 5 hours to pick it up. It wasn’t ready, so delayed to 7/14, then 7/15 and still wasn’t ready. Three days wasted and I had to leave and drive home for obligations. Was finally able to drive back up on 7/21 to pick it up.
Returned Clean
My Experience - 5.0/5.0 -
Very professional and friendly! Repairs done very timely and my car looks great! Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
self inflicted scratches delayed completion
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Good people, good work, good value - the trifecta!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Muy buen trabajo buena comunicacion !!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Satisfecho
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was well done and Kim was very communicative and helpful throughout. Thank you!
My Experience - 0.0/5.0 -
Messed up inside of my car Roof has cracks Caliber Wasted my gas, while working on it Put AC On Dirty Windows runny with not sure what liquid Over spray on parts of the body of the car
Likely to Recommend - 0.5/5.0 -
Nope
Repair Quality - 0.5/5.0 -
Broke my car from the inside
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Kim was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Overall things went well. Pickup not so much. Was not told that they would be closed when i went to pick Up my car. Had already turned the rental car in. Just frustrating when you think you will get your car back then not getting it till next business day which was two days away. Was never told they would be closed
Likely to Recommend - 3.5/5.0
Repair Quality - 1.5/5.0 -
The car was repaired and returned to me and before I could get home the sensors were throwing error messages. The car had to be taken back in, attempted to fix (while I waited over one hour) and unfortunately was still throwing errors. now the car will be repaired again using OEM parts rather than after market. The team at Caliber has been very professional and attentive but overall the repair has been frustrating and inconvienent.
Customer Service - 4.0/5.0 -
great communication