Caliber - Garland

4.8 (2,448reviews)
96%
12101 Self Plaza Drive,  Dallas,  TX  75218

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,448)

My Experience

From start to finish, every person I interacted with was very helpful and attentive. The entire process was smooth with continuous communication. Mike went above and beyond to make sure I was able to get my vehicle back as soon as possible after the repairs were completed; really want to point this out because from my perspective it was not expected, but immensely appreciated. From my experience working in the automotive service industry, I can say the entire team did a phenomenal job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent experience from start to finish

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you Jesse for such exceptional customer service. My car almost looked brand new. I receive great updates regarding the repair and concerns and questions were all addressed from beginning to end. My car repair was even finished ahead of schedule. I strongly recommend!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks Jessie for all your help

My Experience

Mike is a phenomenal commentator and his demeanor made me feel at ease throughout the process.

Likely to Recommend

Repair Quality

Jesse was very friendly , always been in communication answer my questions and the hail damage fix better than I espected the technicians did excellent job,highly recommend caliber colisión

Customer Service

Jesse was very friendly , always been in communication answer my questions and the hail damage fix better than I espected the technicians did excellent job,highly recommend caliber colisión

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks newer than when I first got it

Likely to Recommend

Repair Quality

Took a little long but was worth the wait

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Gave us great customer service!

Customer Service

My Experience

Jesse and the team did a great job I don’t usually do surveys but i definitely put time aside to do this one . They did Fantastic work taking care of my accord and understand that your car is the most important thing to you and treat us as such they got my car done is a timely matter and gave me a clear line of communication off the bat 12/10 would recommend

Likely to Recommend

It's hard to recommend repair facilities these days. Everyone overcharges and under delivers. But NOT Caliber. I finally have a high quality repair shop close to home.

Repair Quality

Mike, Kevin, and the crew were incredible. The aftermath of our car accident was extremely stressful. The Caliber team made things much less cumbersome. I have a fully loaded vehicle that I worked very hard for, and I am so pleased with the results of the repairs and professionalism of the crew throughout.

Customer Service

Proactive, professional, and prompt. I was never left in the dark thanks to Mike texting and calling many times throughout the week, and especially on Fridays to ensure I never went into the weekend with updates.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Outstanding service. Jesse even delivered the car to me when I couldn't get to the shop!

Customer Service

Returned Clean

My Experience

Your team did amazing. Car looks perfect. Car runs great. It looks like it was never in a wreck. Also, it’s obvious that not one detail was missed. We appreciate your eye for perfection. You delivered

My Experience

Michael was fantastic and communicated very well throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service