Caliber - Garland

4.8 (2,448reviews)
96%
12101 Self Plaza Drive,  Dallas,  TX  75218

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,448)

Likely to Recommend

Repair Quality

There is something loose and rattling under the front end of my car (where Caliber's work was done). I will have to bring the car back for more work to correct this problem.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Fantastic experience! My car was ready well ahead of schedule and I received informative updates throughout each step of the repair process. Brian even came in on his day off in order to accommodate my schedule so that I could pick my car up. Highly recommend, thanks again Brian!!

Likely to Recommend

Repair Quality

Caliber was great to work with

Customer Service

Fantastic customer service

Returned Clean

Likely to Recommend

Repair Quality

They did awesome. The follow up was so great that it was almost annoying which is perfect!

Customer Service

Returned Clean

My Experience

Excellent customer service from office staff and especially Brian who kept me up to date several times daily and exceeded my expectations on every level.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Your communication to your customer, no matter the situation, is outstanding! Thank you for your speed of repairs!

My Experience

Likely to Recommend

It seems like they knew they got a nail in the obviously new tire and tried to hide it. Disappointing

Repair Quality

The car repair is fine but I’m

Customer Service

The car repair seems fine so far but when I dove away I noticed that the tire light was on. The next day I went by firestone and they were all waaay overinflated and there was a huge nail

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very friendly staff!!

Returned Clean

My Experience

Brian and Tim are very good at their jobs. Brian I have dealt with about 4 yrs now. Everytime I show up banged up he always greets me and says We will be in touch. And a week or so later my vehicle is ready. Really great customer service.

My Experience

Brian Purkinks was amazing. He made sure that I had everything I needed and made my recent experience the best.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm so glad you guys cleaned my car, all the items are still in my car, and also you guys scrubbed my wheels clean. Thank you guys so much.

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Very courteous and knowledgeable as always

Returned Clean

My Experience

Great job Brian

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean