Caliber - Garland

4.8 (2,433reviews)
96%
12101 Self Plaza Drive,  Dallas,  TX  75218

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,433)

My Experience

Likely to Recommend

Repair Quality

It was 3 instances where it was a delay to the delivery of our car. Once my wife start driving it the car overheat because the forget to fill the radiator with coolant.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great customer service!

Customer Service

My Experience

The final repair was amazing and extremely well done! Super professional! Overall 10/10

Likely to Recommend

Repair Quality

The final product was amazing !

Customer Service

Very friendly and kind service!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Brian was great! He kept me informed daily about the progress of my vehicle repairs and really went over and beyond to ensure I had a positive experience.

My Experience

My experience with Caliber was fantastic. The staff was very helpful and friendly, they completed my repairs quickly and helped me with getting my rental car and returning it without any hassle.

My Experience

The next day I didn't have heat in my vehicle. I went back to Caliber, and they put anti-freeze in, which fixed the problem of no heat (probably A/C, too, but it was too cold for A/C).

Likely to Recommend

Repair Quality

Except my heat would not work the following day, but was fixed when I returned to them. The main problem was their phones were out of order, and I could not contact them except through text to their computer, a slow process.

Customer Service

Returned Clean

My Experience

Great service. They kept me up to via text the progress of the work. Delivered a repaired car 2 days early. Highly recommended!!!!

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Repair Quality

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The only comment that I could make that would improve service would be for you to have a deal with more than one wheel alignment facility so if one goes down you would not have to wait. Otherwise,you may consider having your own machine.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience