Caliber - Garland

4.8 (2,443reviews)
96%
12101 Self Plaza Drive,  Dallas,  TX  75218

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,443)

My Experience

Michael was fantastic! He made every effort to make sure my vehicle was done promptly with zero flaws! Car issues are so stressful but the way that Michael communicated and worked diligently to ensure the care of my vehicle made what could have been a very difficult process feel so much easier. He jumped through hoops and tackled obstacles to deliver a finished product that looked better than new and I will be recommending him and this location to anyone needing vehicle repairs.

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Returned Clean

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Everything was perfect thanks

My Experience

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They did great. I would come back and send people to you guys.

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Returned Clean

My Experience

Mike and his team were extremely helpful by keeping me well informed of the repair process. He even gave advice on best way to pick up my rental car. He went far beyond his duties to make things as easy as possible. He had a great attitude and showed me kindness usually not found in his line of work. I highly appreciate his efforts.

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We were all very pleased with Caliber Collision's work and thier employee's attitude and commitment

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Caliber Collision did a great job and on time

Customer Service

Everybody was very customer service oriented and dedicated to help us.

Returned Clean

My Experience

Totally satisfied with the overall service

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Excellent service

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Excellent customer service

My Experience

Ellos hacen muy bien su trabajo a tiempo

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I am very happy with the repair in my car. From the first contact this shop, Mike especially, I received 1st Class treatment. I highly recommend. They made things so easy for me. 👍💯❤️

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I highly recommend this shop. Everyone was so good to me. Mike especially gave me 1st Class treatment from the first contact. They made everything easy. 👍💯😊

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Amazing service always kept me updated keep up the amazing work 10/10 recommend

My Experience

Very professional car looks brand new. Friendly staff all around good experience.

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Returned Clean

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Thank you for the pictures I requested. Vehicle is handling great!

My Experience

I would like to thank everyone who worked repaired and took real good care of my vehicle as I love this car with all my passion and want to shout out Kimberly for her explaining the process and continuing to update me as the techs progressed with the repair!

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For future visits please try to unplug dashcam from the power port and not from the dashcam it’s self. Please and thank you!

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Returned Clean

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My Experience

The team member that assisted me throughout the entire process was Mike Banks. He and his team were all so incredible and consistent in updating me throughout the process. From the moment I dropped the car off, he absolutely cared about the things I had to say and gave me the rundown with full transparency, many collision centers don’t do that. Very thankful for his professionalism and kindness. Not only was he extremely helpful but also delivered my car in pristine condition, fully washed AND before the expected completion date! Couldn’t be more happy with the service and with Mike!

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Returned Clean

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Friendly, knowledgeable staff. They kept me informed of the progress and answered all my questions politely and professionally