Caliber - Germantown

4.9 (2,430reviews)

98%

(262) 255-1900

W189 N11027 Kleinmann Drive, Germantown, WI 53022

98%

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W189 N11027 Kleinmann Drive
Germantown, WI 53022

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About Caliber - Germantown

See Photos

W189 N11027 Kleinmann Drive
Germantown, WI 53022

Get Directions Website

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Reviews (2,430)

Sort By:
Newest
Rating

2,238 Customers Rated

5 Stars

82.8% Complete

(2011)
4 Stars

6.6% Complete

(160)
3 Stars

1.3% Complete

(31)
2 Stars

0.7% Complete

(17)
1 Star

0.2% Complete

(5)
< 1 Star

0.6% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs that restored vehicles to like-new condition, often exceeding expectations. Many highlighted exceptional customer service, describing staff as professional, friendly, and accommodating. Communication was a standout strength, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness was frequently commended, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement, including inconsistent detailing quality upon vehicle return, occasional communication gaps, and isolated concerns about incomplete repairs or post-repair issues. Overall, the overwhelming majority of customers expressed strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... vehicle's repair. The final results were fantastic with no visible evidence of the original damage. When I picked my vehicle up it was washed with the ..." Read more

"The tech did a great job at the repair! My car looks better than before and super brand new like I just bought it. They took care of me and my ..." Read more

"You guys did a great job, I was very impressed, my car looked like it came off of the show room floor"

"I received a very high quality repair, with no compromises whatsoever."

"... automobile. Caliber went above and beyond what was expected replacing the rear panel and matching paint color perfectly. They also put the pedal to the metal and had our ..." Read more

"... perfectly. They also put the pedal to the metal and had our car back to us in a fraction of the time it was expected to take. With a refreshed inside ..." Read more

"Two days quicker than expected."

"The work was quoted for three weeks and they finished a week early! Vehicle looks like a flawless repair and like brand ..." Read more

"Very pleased. It only took 2 days rather than the week and a half that was estimated."

"Great work. Everything to my satisfaction and way faster than originally quoted"

"... cant begin to tell you how amazing the process went on a scale of one to 10 I would say 20." Read more

"Great communication; quality work; total transparency about process"

"Excellent work and communication as well as updated ETAs"

"There was no confusion,stress or miscommunication with the entire process."

"... calls throughout the process for updates and the coordinated the rental car seamlessly" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... vehicle's repair. The final results were fantastic with no visible evidence of the original damage. When I picked my vehicle up it was washed with the ..." Read more

"The tech did a great job at the repair! My car looks better than before and super brand new like I just bought it. They took care of me and my ..." Read more

"You guys did a great job, I was very impressed, my car looked like it came off of the show room floor"

"I received a very high quality repair, with no compromises whatsoever."

"... automobile. Caliber went above and beyond what was expected replacing the rear panel and matching paint color perfectly. They also put the pedal to the metal and had our ..." Read more

"... perfectly. They also put the pedal to the metal and had our car back to us in a fraction of the time it was expected to take. With a refreshed inside ..." Read more

"Two days quicker than expected."

"The work was quoted for three weeks and they finished a week early! Vehicle looks like a flawless repair and like brand ..." Read more

"Very pleased. It only took 2 days rather than the week and a half that was estimated."

"Great work. Everything to my satisfaction and way faster than originally quoted"

"... cant begin to tell you how amazing the process went on a scale of one to 10 I would say 20." Read more

"Great communication; quality work; total transparency about process"

"Excellent work and communication as well as updated ETAs"

"There was no confusion,stress or miscommunication with the entire process."

"... calls throughout the process for updates and the coordinated the rental car seamlessly" Read more

Jacqueline (Subaru owner) reviewed 8/26/26

Michel (Nissan owner) reviewed 8/26/26

The work was done right. I just wish I did not have to pay the deductibe because it was not my fault according to the insurance.

Antonio (Hyundai owner) reviewed 8/24/26

Paul (Subaru owner) reviewed 8/24/26

Staff is super professional. Great communication. Excellent customer service.

Again—fabulous communication skills from everyone.

Richard (Acura owner) reviewed 8/20/26

took a long time to get my car in for the appt. The location is very busy.

Holly (Lexus owner) reviewed 8/18/26

Professional and excellent work on our car. Looks good as new !

John (Lexus owner) reviewed 8/17/26

Paul (Lexus owner) reviewed 8/17/26

Dana (Mazda owner) reviewed 8/17/26

Delores (Chevrolet owner) reviewed 8/10/26

Everything looks great 😊

Anita (Toyota owner) reviewed 8/10/26

They were so good !! They cleaned out my entire car vacuum it completely out .. best service!!

The lady at the front desk was super sweet !

Lawrence (Hyundai owner) reviewed 8/10/26

Thank you excellent service

Delivered as promised and on time

Jennifer (Buick owner) reviewed 8/10/26

Eugene (Ford owner) reviewed 8/10/26

Very fast and reliable service. Helpful updates provided throughout the process

Peter (Toyota owner) reviewed 8/7/26

Absolutely!

Andy and team are consistently top of their league!

David (Hyundai owner) reviewed 8/7/26

Excellent work, just took a little longer than expected.

John (Honda owner) reviewed 8/7/26

Miller (Kia owner) reviewed 8/3/26

11 to be honest. Amazing customer service.

Maxine (Kia owner) reviewed 8/3/26

Sandra (Mazda owner) reviewed 8/2/26

Absolutely would recommend !!!

Caliper collision is so professional! Anyone in need of their services will not be disappointed

They are polite and courteous. They explain what they will be doing to your vehicle before and after. They have a great team at the Germantown location.

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Caliber - Germantown

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Germantown

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,430)

2,238 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0 -

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0