Caliber - Germantown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was no confusion,stress or miscommunication with the entire process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unfortunately, I have come to the Germantown Caliber twice with my GMC 2024 Denali Truck. First damage was from a deer. The 2nd most resent damage was from large hail. The best part of these visits was meeting Andy he took great care of both my claims. Andy kept me updated on the progress of the repairs. My truck was returned to me when promised with no hassle. I am very picky about the way my truck looks, and I must say both times I have been very impressed with the work they have all done. I hope this is my last visit! but if I would need to return, I would come back for sure for Andy and the people at the Germantown Caliber Collision to take care of me.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work was done good with polite customer service
My Experience - 5.0/5.0 -
I am amazed at the job done by Caliber Collision Germantown on my Honda Pilot. The paintless dent repair is perfect as well as the aluminum window trim and traditional roof repair. On top of that the inside of the Pilot was spotless clean. Andy did a great job keeping me updated on the repair process. Thank you Caliber!
Likely to Recommend - 5.0/5.0 -
Caliber Collision in Germantown repaired my 2021 Honda Pilot that was heavily damaged by high winds & hail. They did an amazing job! I was totally pleased! Andy the Service Mgr kept me fully appraised on the progress. It took a week longer than originally forecasted but as I found out - there were problems getting the aluminum window surround strips. Three times the aluminum strips were damaged upon receipt at Caliber. Andy never blamed anyone and just kept working to get jew ones which is very professional. When I picked up the car it looked brand new both inside and outside! I highly recommend Caliber Collision Germantown.
Repair Quality - 5.0/5.0 -
Caliber Collision in Germantown repaired my 2021 Honda Pilot that was heavily damaged by high winds & hail. They did an amazing job! I was totally pleased! Andy the Service Mgr kept me fully appraised on the progress. It took a week longer than originally forecasted but as I found out - there were problems getting the aluminum window surround strips. Three times the aluminum strips were damaged upon receipt at Caliber. Andy never blamed anyone and just kept working to get jew ones which is very professional. When I picked up the car it looked brand new both inside and outside! I highly recommend Caliber Collision Germantown.
Customer Service - 5.0/5.0 -
The Customer Service from start to finish was super. The waiting room was very clean and comfortable. Andy took the time to go through and explain everything. I highly recommend Caliber Collision Germantown.
Likely to Recommend - 5.0/5.0 -
Yes, I will definitely recommend Caliber to anyone.
Repair Quality - 5.0/5.0 -
My car look awesome! It was also cleaned inside!
Customer Service - 5.0/5.0 -
Totally Satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
took a while but great work
Customer Service - 4.5/5.0 -
very informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, painless and timely. The repairs look great!
Customer Service - 5.0/5.0 -
easy to schedule, I was provided updates from beginning to end.
Likely to Recommend - 5.0/5.0 -
Germantown location fantastic
Repair Quality - 5.0/5.0 -
If there was an evaluation to 100 this is what I would put down. Caliber especially Andy (estimator) was polite, thoughtful, informative,very knowledgeable. Jennifer also was terrific, kind , helpful, informative. The quality of work that my 2022 Sierra received from your staff of exceptional team in the shop, is in my opinion, second to none.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The tech did a great job at the repair! My car looks better than before and super brand new like I just bought it. They took care of me and my car. Highly satisfied. The inside of my car looked great also when I got it back! Cleaned on the inside and had a car wash!
Customer Service - 5.0/5.0 -
Personal and competent. Andy my advisor was great. He kept me updated every week like he said he would. He also gave me some guidance on how to return my car rental. He broke down what my insurance covered for collision. He was easy going and it made the process stress free
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The hail dents are fixed; except tail gate
Customer Service - 5.0/5.0 -
Thanks