Caliber - Gilroy
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I was told initially the process was going to take two weeks, but took longer, also during the inspection my car had some scuff marks on the passenger side doors that , I was told could be Buff out and that it would be taken care of! When we ask why they didn’t do the excuse the came up with didn’t make sense. I would have preferred the truth at beginning. Thank u
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Took a little longer than told. Work was done great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fabian was very professional he kept us very informed through out the repair. He went above and beyond to ensure we were satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'd warn friend that the collision repair time is lengthy since the work didn't begin until two weeks after the accident. A button much have accidentally pushed because the car's display randomly flashed a warning: "Road departure", followed by another warning: "Steering Required". I'll go to Honda in hopes they'll remove these warnings1
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I think that customer service was excellent, above expectations! I specially would like to mention Fabian Pacheco. He was very professional and knowledgeable. He was very kind and friendly. He was also patient and answered all my questions. He was very attentive to all the needs throughout the entire process. He was really awesome from beginning to end,when he turned the car to me when my car was ready. I am so thankful for his excellent help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The workmanship and speed of the repair was very good. The customer service from the office staff (receptionist) was lacking a great deal. I was frustrated and angry when I left the office, both times that I was there.
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for fixing my car and helping me get back on the road. It is like the accident never happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the work that was done.
Customer Service - 5.0/5.0 -
I am very pleased with the work done on my car
My Experience - 5.0/5.0 -
Great communication throughout. Car looks brand new. And it was done earlier than expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike and Fabian treated me Guadalupe with excellent customer service and attention. From the start of my visit and appointments scheduled with Caliber Collision I was treated with respect and professionalism each time I encountered these two hardworking individuals they made sure to acknowledge my presence or anyone who entered the Body shop. And the staff appeared work together when it came to getting back to me when I had any questions regarding my collision claims. I received a ride to Enterprise car rental by their driver who very professional and courteous. Thank you to the Manager and all his employees for the hospitality and support to get my Vehicle back to the beauty it is! Grateful to you all for what you do. Sincerely, Family
My Experience - 5.0/5.0 -
happy with work outcome