Caliber - Gilroy

4.5 (2,703reviews)
93%
121 Pierce Street,  Gilroy,  CA  95020

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,703)

My Experience

They kept me well informed regarding my repair work and scheduling and did a great job on my car, as far as I can see.

Likely to Recommend

Already have done so

Repair Quality

Great communication and very nice work on the repairs

Customer Service

Responsive, professional and knowledgeable

Returned Clean

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My Experience

Excellent

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Repair Quality

Fast

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My Experience

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Returned Clean

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Repair Quality

Staff is great and turnaround was fast. Great work!

Customer Service

Wonderful staff

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Repair Quality

Received good service at reception and great service from auto body repair and paint. Would recommend to friends and family.

Customer Service

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Repair Quality

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Returned Clean

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Returned Clean

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My Experience

Caliber Collision were outstanding and provided quality work with top notch customer service. If I can give them 10 stars I would.

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Returned Clean

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Repairs overall were good, but the things I overheard were ridiculas

Repair Quality

Communication are abhorrent. Callbacks almost never. Was in setting up my repairs and overheard staff telling one another "I know you don't want to talk to him so I will leave him on hold until he hang's up". Pretty much solidified what I experienced. Told the repeatedly I was the contact and my wife kept getting the messages.

Customer Service

Lame response and no follow though with there commitments.

My Experience

Between getting the estimate, dropping it off and picking it up everyone was polite and prompt. Repairs were perfect and they even detailed my car! It looks brand new!

Likely to Recommend

Repair Quality

Great work done fast. I was treated well start to finish.

Customer Service

Returned Clean