Caliber - Gilroy

4.5 (2,697reviews)
93%
121 Pierce Street,  Gilroy,  CA  95020

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,697)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Overall I'm happy with the service they provided me, they kept me informed on the progress, & they were finished on time. And the work looks great. Thanks! Cesar Ortiz

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Service was quick and efficient. Everyone was so helpful and kind. Outstanding staff at the gilroy office. It was a pleasure having the work done, despite the circumstances. I received e-mail throughout the repair service (great service idea). Thank you caliber collision for your outstanding customer service. Gloria Hooks

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mark was great! He answered all my questions promptly and was always willing to help in any way possible. The work was done quickly and the truck looks amazing! Thank you!

My Experience

I really appreciate the great customer service I received Cesar kept me informed through out the whole process. Everyone at the center were interested in my thoughts and feelings about my car. I appreciated how fast my car was done and how nice the work came out.

Likely to Recommend

Repair Quality

The only thing that I was unhappy about thru this was when I picked up my car- it had supposedly been washed and it looked horrible- How is someone suppose to inspect or judge if the work is correct if there are visible water spots. I was disappointed.

Customer Service

Cesar was great and always responded to me in a timely manner.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We are well pleased with the prompt service and attention we received.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

took too long in finishing, didnt put back everything how it was and the customer service sucked

Customer Service

rude

Returned Clean

Likely to Recommend

Repair Quality

Oscar was awesome and very professional

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You all are awesome, not only do my repairs look perfect but you also delivered my car to me. Thanks so much *

My Experience

Even tho it took longer than expected I was very satisfied with the work on my honda I really appreciate everyone's hard work and dedication at caliber collision especial Richard thanks a lot everyone!!

My Experience

Great customer service, they are willing to go above and beyond to make sure you are happy.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean