Caliber - Gilroy

4.5 (2,688reviews)
92%
121 Pierce Street,  Gilroy,  CA  95020

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,688)

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Repair Quality

Customer service was terrible at calling back. Sending texts that car was done and not done.The repair took 1 month and one week too complete. They lost my sun shade for rear hatch area for vehicle

Customer Service

Slow customer service. Horrible customer interactions.

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On time

Repair Quality

Fast on time

Customer Service

Respectful and polite

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Customer Service

My Experience

My car looks so pretty! And it was so quick! Thank you 😊

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My Experience

Fabian has excellent customer service. He also explained the process of my auto repair, and the high quality service the shop will provide. Fabian was right. I am a happy customer 😊

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Likely to Recommend

I'll recommend it to all friends and family.

Repair Quality

Caliber is the best for body work and repairs.

Customer Service

Very satisfied.

My Experience

I had a bad experience at this place because I brought my truck to fix it and the person in charge not finished the job like I tell them the first time they don't fix it and they told me it's not necessary to put all parts because is not necessary but the truth is the problem is not resolved I pay $900 for nothing

My Experience

My Experience

Thank you for your services highly appreciated

Likely to Recommend

I would not recommend this company.

Repair Quality

I would not recommend this collision place, worst service and experience I’ve ever had realizing that collision places are scams just milking the money from insurance companies.

Customer Service

Terrible customer service

Returned Clean

My Experience

My Experience

I went to get fuel at nighttime and I noticed that something didn’t look right on the rear bumper and I found that the paint on the corners near the tail lights assemblies is imperfect and both of the assemblies are loose and shifted probably in order to hide the imperfect finish.

Likely to Recommend

Try to hide pain defects

Repair Quality

I went to get fuel at nighttime and I noticed that something didn’t look right on the rear bumper and I found that the paint on the corners near the tail lights assemblies is imperfect and both of the assemblies are loose and shifted probably in order to hide the imperfect finish.

Customer Service

My Experience

Great job!!

Likely to Recommend

Repair Quality

You guys did an awesome job. I highly recommend and if I could give you more than 10 I definitely would! Thank you so much! Lupe

Customer Service

Javier and his staff were amazing

Likely to Recommend

I recommended it to my family!

Repair Quality

I love working with Caliber Collision! The first time my insurance sent me here but the second time I chose to come back because I love the work they do and their staff is amazing!

Customer Service

Loved it! They answer any questions you have!

Returned Clean

Likely to Recommend

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Customer Service