Caliber - Gilroy
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend others
Repair Quality - 5.0/5.0 -
Great customer service,great manager and employees
Customer Service - 5.0/5.0 -
Recieved great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very great customer service everyone was very friendly! Got the job done very quickly!
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
They to muc They take to much time
Repair Quality - 3.0/5.0 -
Take to much time with collision service never again
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best service and very responsive .! Would recommend you guys to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was extremely professional and treated me like a valued customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 0.5/5.0 -
It’s the first time they’ve done actual work and will be the last time.
Repair Quality - 0.5/5.0 -
When I was told the car car ready I went the next day to pick it up and there was still scratches of which they took care of, but when I went to pick up the car for the second time the car was full of dust from them painting the back door. The car was dirty when I first dropped it off and they washed it before picking it up the first time, but they should have washed it again. I didn’t want to wait as I need the car.
Customer Service - 1.0/5.0 -
I was the one that had to call to get any updates
Likely to Recommend - 0.5/5.0 -
I will be letting everyone I know to not Use this shop and to read the yelp reviews and see other people's bad experiences
Repair Quality - 0.5/5.0 -
The work on the van was not done properly so it was kept for 2 more weeks which ended up being a total of 5 weeks. Everytime I called I was told that the van would be done tomorrow and this went on for 2 weeks. I will not use this shop ever again. Completely disappointed
Customer Service - 0.5/5.0 -
Everytime I called I was told that the rep assisting me would call me back and he wouldn't
My Experience - 5.0/5.0 -
All of the staff were courteous and helpful. They kept me informed of all the changes that happened during the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with Caliber Collision was absolutely positive. The repair was beautiful, timely, and Adrian was very personable.
Customer Service - 5.0/5.0 -
Adrian was very personable while the woman behind the counter never even looked at me.
My Experience - 5.0/5.0 -
Repairs completed before promised and staff and quality of repairs were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Because the service is good
Repair Quality - 5.0/5.0 -
Great service friendly and very helpful staff I definitely will recommend and use your service again and again when needed. Thank you very much!
Customer Service - 5.0/5.0 -
Customer service is always great