Caliber - Gilroy

4.5 (2,701reviews)
93%
121 Pierce Street,  Gilroy,  CA  95020

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,701)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I need to take the car back. There is a wind noise when I drive the car. Some seal has been broken in the repairs

Customer Service

My Experience

They did a very good job with the repairs. I would recommend to others that your shop great work and is very professional and honest.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

My car looks great after the repair.

Customer Service

Returned Clean

Likely to Recommend

I can change my rating to a 10 when the last repairs are complete.

Repair Quality

My vehicle is still unfinished so I can't give higher than a 7. The work that's been done is great.

Customer Service

I have appreciated the friendly and helpful staff. When the last part of my vehicle is followed through with, I can give a 10.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Nice job! This is the second time we’ve used this shop.

Customer Service

Great customer service, especially from Mike.

Likely to Recommend

Repair Quality

Very good

Customer Service

Very good

My Experience

I like to say that everyone in this office as well as outside doing their jobs are so nice. We would gladly give everyone we know to go to Caliber Collision for their Auto to get fixed.

Likely to Recommend

Repair Quality

It is so nice to work with Caliber again.

Customer Service

My Experience

Fabian was very helpful throughout the entire process, and kept me updated along the way. He went above and beyond to make sure the truck got repaired how I wanted it. I would highly recommend caliber to anyone.

Likely to Recommend

Repair Quality

Great service, pleasant people and good work

Customer Service

Prompt attention, returned calls and kept me informed

Returned Clean

My Experience

The team was great! Communicated and got the job done

Likely to Recommend

Repair Quality

Good communication

Customer Service

Likely to Recommend

Repair Quality

I was told initially the process was going to take two weeks, but took longer, also during the inspection my car had some scuff marks on the passenger side doors that , I was told could be Buff out and that it would be taken care of! When we ask why they didn’t do the excuse the came up with didn’t make sense. I would have preferred the truth at beginning. Thank u

Customer Service

Likely to Recommend

Repair Quality

Customer Service