Caliber - Glen Carbon

4.9 (2,073reviews)
98%
28 Kettle River Drive,  Glen Carbon,  IL  62034

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,073)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional, honest and kept me informed throughout the process

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciate them a lot they had it done a day in advance and kept me updated through the whole process. Great Customer Service !

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy communication, prompt response. Communicated throughout the whole process! Excellent job!

My Experience

Everyone was great, from excellent customer service to quick turn around time on repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The costumer attention is absolutely great, and everything, the time, it was so quick, and the car look like never have nothing wrong!! The guys has been in contact with me to tell me about everything

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great repair. Would never know there was damage in the first place.

Customer Service

Great team. Very kind and professional from start to finish. The updates were a great addition.

My Experience

My Experience

Another excellent experience at Caliber. Customer service is super and makes it all very easy!

My Experience

Angel and Kyle kept us updated and repair progress as well as estimated completion date. They even provided status when the vehicle was being serviced by a 3rd party facility. We really appreciated the conversation via text messaging since we were not always able to answer the phone.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything went smooth! The staff were exceptionally great! Misty, Angel & Kyle were all very professional & knowledgeable!

Likely to Recommend

Repair Quality

Customer Service

Misty, Angel & Kyle were fantastic!

Returned Clean

My Experience

No concerns , excellent job done on my car

Likely to Recommend

Repair Quality

100% professional, I’ve used them I the past , my car turned out perfect

Customer Service

Give Angel a raise

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did an amazing job, keep me updated with the status of work being done…would recommend this company to any & everyone

Customer Service

Caliber Collision was very communicable while car was being serviced, they also kept me updated with the status of my vehicle, all while doing a superb job! Thanks again!

Returned Clean

My Experience

Was done so fast! They said 2 weeks, was done in one. Car looks amazing. Communication was also impressive. Very thorough.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very nice and helpful! I loved getting the daily updates by text.

Likely to Recommend

Repair Quality

Customer Service

My Experience

THE PROCESS WAS SEAMLESS, FROM THE INTAKE TO THE COMPLETED JOB. THE WORK VERY WELL DONE AND WE ARE PLEASED WITH THE OUTCOME.