Caliber - Glen Carbon
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You did a terrific job on my van, it is perfect, and the complimentary wash, wax and vacuum was greatly appreciated!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job overwhelming well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome detailing!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Honest and professional. Great job, thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very impressed with the service The people were very professional my car was amazing when I picked it up. I would definitely recommend caliber in Glen Carbon to everyone !
My Experience - 5.0/5.0 -
All the staff was wonderful. My husband raved about the 2 ladies that helped him all thru the process and our car looks brand new. I appreciated the texts along the process to let you know where they were in process.
My Experience - 0.0/5.0 -
They did great work! Very satisfied with the work quality. However, timing and communication could use work. Dropped car at 8am Tuesday 10/29 per verbal agreement, for damage on a rear ending, which was AFTER I verified all parts were received by Caliber. Notified Thursday 10/31 late am,that there was additional damage requiring additional parts, should be in 2 days. Received automated messages ( to hubby's phone, although my cell was submitted as primary) that car would be ready Thurs 11/7. 11/6 pm I called Caliber to estimate time of completion, was told after 2pm. Called again Thurs 11/7 after 2 pm, was afternoon Fri 11/8. Called afternoon 11/8 to confirm pickup time, was told parts werent in but would be in and completed Monday 11/11. At that point Caliber offered to cover rental (from that date only) - only upon hearing I was paying for my own rental- which obviously made me question if my repairs had been prioritized lower? Anyway no call on 11/11. Finally called again late Tues 11/12 and learned parts were in, car would be ready at 5. Also they had texted same info but overlapped my call. Picked up car, rental car coverage not resolved. Car repairs look great, just frustrated that what was quoted as a 2 day repair took 2 weeks. If additional repairs and parts were needed, that should have been identified and ordered on day 1.