Caliber - Glendale AZ

4.8 (2,744reviews)
95%
16812 N. 53rd Ave,  Glendale,  AZ  85306

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (2,744)

Likely to Recommend

Repair Quality

Delivered ahead of time

Customer Service

Returned Clean

My Experience

Thank You so much you guys made it so easy to drop my car off and it was ready early.I really appreciate that so much.You guys are all awesome there.Thank you very much.I will recommend you to everybody and if I ever need you again , knock on wood , you'll be the ones that call!!

Likely to Recommend

I will tell everyone i know

Repair Quality

They made everything super easy.I had no worries.The communication was so amazing , and I will definitely refer friends and come back if I ever need them!!!

Customer Service

Communication was very open.I never had issues at all!!

Returned Clean

My Experience

Good job. I mean, I just got my vehicle back. Everything looks good. Still waiting on the wheel

Likely to Recommend

Repair Quality

Amazing team and supportive. From the front desk lady to my assigned guy (Louise I think?) - they were all super friendly and professional!

Customer Service

Returned Clean

My Experience

Jerry was amazing! It was finished earlier than expected and the finish was incredible. While I missed my car so much, Jerry kept me up to date along the way. I was pleased with the service the staff provided. It’s a true blessing when I got my car back and it was done with excellence. Jerry went above and beyond and made the wait 100% worth it. It’s a job I’d never be able to do on my own, and true blessing for the guys that put care into my car. I am forever grateful for the outstanding work from start to finish.

My Experience

Jerry, the lady at the desk, and Dakota were all great! This was an annoying situation to be in, but you guys made it stress free. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Our car was returned to us in perfect condition where the repairs were made. Louis was wonderful to work with. He kept me promptly informed of the progress and our car was ready days ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Is a good job thank you so much for everything

Likely to Recommend

Repair Quality

Thank you so much,Caliberd good job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is the second time I have used Caliber Collision and have had wonderful experiences each time. Everyone I encounter is friendly, knowledge and eager to help. I won’t go anywhere else!!!

Customer Service

My Experience

Everyone was friendly and wonderful did a great job i was so glad

My Experience

Jerry did an excellent job! I give him a 15 out of ten! Thank you

My Experience

CC was great. I worked with Jerry and he gave me a fast estimate. The insurance claim (State Farm) process was easy. I was informed of what the nature of the damage was and my car was fixed 3 days earlier than estimated! Overall a great experience. 5 stars.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was all so easy going and my car looks amazing!

Likely to Recommend

Repair Quality

I appreciate the text updates as parts of my car were finished. The process was smooth and my car looks amazing 👏🏻

Customer Service

I appreciate the text updates as parts of my car were finished. The process was smooth and my car looks amazing 👏🏻

Returned Clean

Likely to Recommend

Repair Quality

The work was outstanding!

Customer Service

Very friendly

My Experience

Appreciated the friendly and very helpful staff.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were great at communicating every step. Very courteous!! Very pleasant! Great experience!

Likely to Recommend

Repair Quality

Customer Service

My Experience

They kept me updated on each stage of the project even calling to inform me of progress. The end result was amazing and better than I expected. I used them because of insurance but now I would use them for my personal projects.

Likely to Recommend

Used due to insurance. But i would now use even if i had to pay out of pocket

Repair Quality

I was always told what stage of repair my vehicle was in, each time it changed stages or parts were ordered/received. Repair looked like factory

Customer Service

Never wondered what was going on with the repair

Returned Clean

My Experience

When I got my car home I noticed a large scratch in the window tint of my driver’s side window Dow. It looked like some sort of tool scratched it. There is no way they wouldn’t have known they did it yet it wasn’t fixed or reported. Hopefully they make it right.