Caliber - Glendale WI

4.6 (3,059reviews)
93%
2300 Florist Ave,  Glendale,  WI  53209

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,059)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional communication and updates throughout the repair process, with many highlighting the frequent text messages and daily progress reports that kept them well-informed. The quality of repairs receives high marks, with numerous customers noting their vehicles look brand new and that damage is completely undetectable. Customer service is repeatedly described as professional, friendly, and outstanding, with staff going above and beyond to ensure customer satisfaction. Timeliness is another strong point, with many repairs completed earlier than expected. The cleanliness of returned vehicles, including interior detailing, is frequently appreciated. While most experiences are highly positive, some customers noted minor issues with paint quality, missing parts, or longer-than-expected repair times that required follow-up visits.
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"My car feels brand new. Caliber's work was immaculate and I appreciate their attention to every detail."
"The quality of the work is outstanding – you truly exceeded my expectations, and the car looks even ..." Read more
"They did an excellent job. Everybody in the office and the mechanics were all really nice, polite and ..." Read more
"Very efficient,fast and professional Staff is outstanding with their customer service. The team ..." Read more
"Outstanding company great communication and the finish result to my vehicle was #1. Very satisfied."
"I really appreciated the text updates regarding the status of the repair work on my vehicle"
"Friendly staff, excellent communications with me. Quick turnaround getting my vehicle to me quickly. quite satisfying ..." Read more
"Everyone at Caliber communicated clearly and regularly. The work was top-notch and the process as quick ..." Read more

My Experience

Heather was very professional and a pleasure to work with. She kept us informed via phone calls and text messages with vehicle repair updates and/or delays.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The manager went well and beyond to make me happy. Excellent job. Thank you

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

James was great. Timely communication and kept me up-to-date on the status of the repair. Thank you.

My Experience

Jim/James was fantastic to work with! His communication was excellent, and his customer service was truly phenomenal from start to finish. He made the entire process easy and stress-free, and I couldn't be happier with the experience. Highly recommend Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Awesome customer service and communication in addition to excellent vehicle repair

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was absolutely amazing everyone was so polite, and positive and the communication was great.

My Experience

Heather and her crew did an amazing job!

My Experience

Caliber Collision did an overall great job servicing my car. I appreciated all the updates on my vehicle during the repairs. My car looks beautiful again, great job!

Likely to Recommend

For sure I’d recommend, I already have suggested to someone.

Repair Quality

Great service

Customer Service

It was almost perfect, the change in staff, put a glitch in our communication at the beginning. It was resolved quickly .

My Experience

My car feels brand new. Caliber's work was immaculate and I appreciate their attention to every detail.

Likely to Recommend

Repair Quality

I was very pleased with the service and results I received at Caliber. The staff were friendly and helpful. Progress reports were great. My car looks brand new and I appreciate the quality of Caliber's work. I would use them again (but I hope I don't have to!)

Customer Service

Returned Clean

My Experience

Great communication regarding the repair status and excellent customer service.

My Experience

Everyone working here was really nice! They got my car repaired fast and kept me updated the whole time. The repair was well done. They made the whole process very easy for me which I really appreciated.