Caliber - Glendale WI
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Again to early to fully say - but process was fairly smooth
Repair Quality - 4.0/5.0 -
Finger smudge inside headlight cover. And there is tiny chip in windshield that was not there. Communication was good - but I don’t think I was told to have (truly) fill tank of gas BEFORE I arrived to drop off car. Seems like repair looks good. I guess time will tell
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely loved my experience. Got my suv back earlier than I expected. Body works looks amazing. Can’t even tell it was anything wrong. Valentino and Heather were both great. I would recommend 10/10. Kept me updated through the entire process. Thanks 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire experience was GREAT!! I received updates daily. My SUV was repaired before the time frame that was given to me. Everyone from Valentino to Heather was awesome. 10/10
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Thank you Caliber Collision, for making my car look brand new. Also making the necessary repairs in a timely manner.
Customer Service - 5.0/5.0 -
Excellent customer service, they went the extra mile and I really appreciate it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is knowledgeable, professional and is a delight to work with I was kept informed throughout the whole process. Everything seems to be running fine. Excellent work!
Customer Service - 5.0/5.0 -
Valentino kept me informed explaining everything that would be done. Very personable and informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was thoroughly impressed!
Customer Service - 5.0/5.0 -
Updates were outstanding!
My Experience - 0.0/5.0 -
My vehicle was repaired within a week, which met my expectations. However, I was very disappointed by your policy of refusing to provide an estimated repair timeframe upfront. I understand the desire to avoid setting expectations that may not be met, but your approach felt dismissive, as if you were saying, “We don’t share timing expectations, and if you don’t like it, go elsewhere.” I would have appreciated a more transparent response, such as, “Repairs like this typically take x days, but we cannot make any promises due to unknowns with parts availability and insurance company timing.”
My Experience - 5.0/5.0 -
Everything was very well explained to me. Alicia M. Herrere- Owner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved that the job was done in a timely matters.Communication was done the whole way through the process.. You could never tell where the original damages were. Ya!, girl is very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
EVERYTHING WAS EASY, EXCELLENT COMMUNICATION AND SERVICE. My sister car look brand new
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber got my vehicle in right away and repairs were done in a timely manner. Updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good. I picked up my vehicle 2 days ago.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did a nice job of keeping me updated and the repair looks great
Likely to Recommend - 0.5/5.0 -
I will stick with the dealership.
Repair Quality - 0.5/5.0 -
Bumper not aligned properly, codes on display now, and keyfob damaged.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
One concern I’ve noticed that the fog light on the passenger side is twisted will give you a call on Monday thanks
Likely to Recommend - 1.0/5.0 -
Not satisfied with the overall quality of service.
Repair Quality - 2.0/5.0 -
the body repairs were done well. However, there is a trim that was replaced but it definitely does not fit well. Another trim has been ordered to replace it. I am still waiting. Additionally, the interior of the car was left very dirty and dusty, with some stains in the back seat. This was a new car (2025), which I, and only I use. Nobody has ever sat in the back seat of the car and it was returned to me in terrible conditions. I am not happy at all with the way that was carelessly handled. Also, I am not happy that not all the parts replaced were factory or dealer parts, considering that is is a new car.
Customer Service - 3.0/5.0 -
I was not contacted as the customer representative said I would. However, when I called to inquire about the status of the repair, the gentleman was friendly and polite.