Caliber - Grafton

4.7 (1,177reviews)
92%
2360 Dakota Drive Suite 100,  Grafton,  WI  53024

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,177)

My Experience

Caliber Collision & Alex were very thorough when explaining the damages & how everything will be fixed. The car was fixed very quickly & looks brand new!

Likely to Recommend

Repair Quality

My car looks brand new! It was done very quickly as well.

Customer Service

Everyone was very good at communicating & made my experience very easy.

My Experience

Everything went really well with the repair experience! I felt they kept me informed by texting or calling me. I would definitely go back to Caliber Collision for any repairs! Thanks again for doing such a great job on my car!🚙

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Repair Quality

Everything went really well! My car door looks great and great service! Thanks

Customer Service

Returned Clean

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Repair Quality

Excellent communication

Customer Service

Wonderful customer service

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My Experience

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Customer Service

Very satisfied with the level of responsiveness and ease of texting. Excellent customer service from Ally!

Returned Clean

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Repair Quality

So simple and easy!

Customer Service

10+++++

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My Experience

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My Experience

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Good work done, professional service

Repair Quality

The work seems to have been well done. Generally, the communication on the status of my repair was pretty good. It just took longer to repair than what should have been necessary.

Customer Service

They were very good at explaining my repair Stu’s and what was happening. When there was a delay though and the expected completion date had to be moved out, it would have been a little better to know why the date was changed online without having to call the shop

Returned Clean

My Experience

My car looks great!

My Experience

Great, friendly, and quick service from start to finish!

My Experience

Caliber Collision in Grafton WI did an amazing job with my vehicle! They turned a rough situation into such a breeze. The text updates throughout the weeks that my car was being worked on were such a great touch.

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Repair Quality

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My Experience

Good communication & friendly staff!

My Experience

My Experience

Quick, easy and payed attention to the small things. Great people to talk to face to face and are caring about you as well not just your car.

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My Experience

I will be highly recommending your team to everyone I come across that has a auto problem. Top notch with everything, thank you so very much !!!

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Repair Quality

Caliber collision is the best place to go

Customer Service

Returned Clean

My Experience

Always answered all my questions! Appreciated all the updates. Thank you guys!

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