Caliber - Grafton
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
work was well done and personnel were very friendly
Repair Quality - 4.0/5.0 -
Probably would be higher if we weren't in a pandemic a parts shortage
Customer Service - 5.0/5.0 -
work was completed faster than I had imagined
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like nothing happen to it thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Smooth quote, repair and coordination with insurance company and rental car.
Customer Service - 5.0/5.0 -
Made things easy on my end and appreciated the quick turnaround and updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Some repairs needed were initially missed.
Customer Service - 4.5/5.0 -
Staff was very nice and relatable. Made the process go smooth. Initially when i came to them with the repair, I don’t think I was fully listened to when I explained what was wrong. Otherwise this would have been a 10
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff is very friendly. We were updated daily, the work was completed on time as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very polite and friendly, we were updated daily.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a great experience with caliber. Very friendly and they give updates daily big plus. Had our car back in about 3 weeks and look fantastic. Thank you again
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Top notch communication, quick responses and great customer service.
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Very nice representatives and kept me updated on every stage of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did great job only thing driver seat tore
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very nice and helpful and handled everything--they even arranged for the rental car place to pick me up once I dropped off my car and then took care of the rental once I picked up my car. They cleaned the inside of my car and the repairs look amazing
My Experience - 5.0/5.0 -
Good job,what you guys do I'll recommend to others
My Experience - 5.0/5.0 -
Staff were very polite and prompt.