Caliber - Grand Rapids - North
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kim was great to work with! The entire process was so easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good. Very accommodating and helpful staff.
Customer Service - 5.0/5.0 -
They were very good
Likely to Recommend - 4.0/5.0 -
Good communication
Customer Service - 4.5/5.0 -
Kim is fantastic
My Experience - 5.0/5.0 -
Finished ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished early
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I couldn’t be happier with the results. The staff was very friendly and professional! I recommend them very highly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will be recommending Caliber highly to anyone I know in need of your services.
Repair Quality - 5.0/5.0 -
I was not able to tell at all that anything had happened to my car after the accident. I did discover that the front differential was leaking however and did have to return it for repairs. A mild inconvenience but Craig was able to address it right away.
Customer Service - 5.0/5.0 -
Kim was amazing and went above and beyond to help me through the entire process. Highly recommend Caliber and will be a returning customer.
My Experience - 5.0/5.0 -
They did a good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair took longer than expected, but the job was perfect. Thanks!
Customer Service - 5.0/5.0 -
Employees were great to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a wonderful job restoring my vehicle to make it look good!
Likely to Recommend - 5.0/5.0 -
Very satisfied with repair results
Repair Quality - 5.0/5.0 -
You had the repair making the car look new!
Customer Service - 5.0/5.0 -
Kept me updated with repair progress and estimated completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car very patient and faster than expected
Customer Service - 5.0/5.0 -
Kim was very patient with me answer vet question kept me updated and always called when being needed
Returned Clean
My Experience - 5.0/5.0 -
Kim was absolutely amazing! she was quick and efficient and very helpful when it came to my ford!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim was amazing!! she was helpful every step of the way and very communicative
Customer Service - 5.0/5.0 -
absolutely amazing! very friendly and helpful!
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Did a great job with the repair and in good time. The detailing of the car was a nice surprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, fast service, friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt was absolutely amazing to work with start to finish. He was a clear communicator (and explained everything in terms I could understand).
Customer Service - 5.0/5.0 -
Like I mentioned on my previous note, I worked with Matt. He kept me informed and was kind and patient.