Caliber - Grand Rapids - North
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Craig kept me well informed throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience. Kim was amazing!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a job well done.They even vacuumed out my car! Turnaround felt a bit slow, but I think that's because it was part of a claim. It also was scheduling pretty far out, so I had to wait a while before repairs could be started at the location I wanted. Everyone was super nice though and very diligent. They found a nest of baby squirrels (!) under the hood, and made all the arrangements to have a rescue pick them up. Overall great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even though it took a long time, the shop and my contact Craig were both very invested in getting my car back to me in the best shape it could be in!
Customer Service - 5.0/5.0 -
Craig gave me frequent updates, and went above and beyond working to get my rental car covered so that I wouldn’t have to pay more after the repairs took longer than expected.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
Took forever for approval,part and getting it fixed!
Customer Service - 3.5/5.0 -
They were nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt was great. The front desk girl is at a 5
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had some residual glue/adhessive on inter passenger door
Customer Service - 4.0/5.0 -
ok, said calls on thrusdays with updates - sometime did - car in shop 30 days
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job. People easy to work with and very helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes and the guy that helped me was very nice patient and kind I will always bring my car there thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My vehicle was done very good and the service was really nice the guy that helped me was very polite
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
they did a great job with my car
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was done early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice friendly and good.
Customer Service - 5.0/5.0 -
Friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with. Great body work.
Customer Service - 5.0/5.0 -
Very easy to work with.