Caliber - Grand Rapids - North
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terri was the best to work with. Would recommend this place and him x1000!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great! Has a "brand new" look to it. Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
What an amazing job. My girl looks so much better and almost brand new. Now I just need to get some touch up paint for the scratches the street sweeper put on the back driver side finder. Thank you for doing such a great job!
Customer Service - 3.0/5.0 -
Would of appreciated more updates on how it was going.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On the driver side there is a scratch by the gas tank and my gas cap is no longer attached to the truck was not like that when I dropped it off
Customer Service - 5.0/5.0 -
On the driver side there is a scratch by the gas tank and my gas cap is no longer attached to the truck was not like that when I dropped it off
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am impressed with the service and knowledge.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job by all.
Customer Service - 5.0/5.0 -
Again, a good job done by all.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Entire staff at Plainfield location were outstanding to work with! Communication was excellent with regular updates provided. Very dedicated, professional, and friendly employees. Extremely satisfied!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Repair was done good enough. The passenger door handle wasn’t replaced or touched up like we had talked about. So it still has scratches on it. They also didn’t put the new “HEMI” badge on the side
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done when promised, very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have only driven car once so I really can’t give a thorough opinion yet
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Extremely clean body work. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
We were quite happy to see that even light detailing had been done inside the car. The repair shop was pleasant to deal with. Only complaint is that we would have liked to know right away when they figured out that they would have to order a new part, so it would take longer.
Customer Service - 4.5/5.0 -
See comments re communicate about the timing of the repair in the previous question
My Experience - 5.0/5.0 -
Looks like new again. Employees were very friendly and listened to my concerns. Highly recommend. Thanks to a great job
Likely to Recommend - 5.0/5.0 -
Yes highly recommend
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Great job! The employees were very friendly and listened to my concerns. Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was updated weekly on thw progress and the work on my car was finished anf fixed earlier than expected. Great experience!
Customer Service - 5.0/5.0 -
Friendly staff and always helpful!