Caliber - Grand Rapids - North
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Found some bubbles in the clear coat but overall the paint looks great.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff. Online updates on work progression. The car looks great!
Likely to Recommend - 5.0/5.0 -
100%. Caliber repaired my teenage daughter's car roof for free, even though she didn't have collision coverage, after some vandals caved it in, a few years ago. I recommend them to everyone, and I won't take my cars anywhere else.
Repair Quality - 4.5/5.0 -
Good communication during repair. Repair time was as promised. The car looks great!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kim and the rest of the team were very helpful. The work was done on schedule. They helped with returning the rental car which saved us a trip. I would use Caliber again.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for going above and beyond taking care of my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the work and attention to detail. Thx!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kim was AMAZING ! Great communication skills and reached out with updates , was never left in the loop , honestly I loved my experience, extremely really happy with my car , looks brand new !
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outcome was great! Can’t even tell that there was a hole in the sod of my truck! Fantastic work
Customer Service - 5.0/5.0 -
Updates were provided weekly! Great job
Returned Clean
Likely to Recommend - 5.0/5.0 -
No questions asked!
Repair Quality - 5.0/5.0 -
Exceeded expectation.
Customer Service - 5.0/5.0 -
Overly satisfied - Matt Slaikeu and his team are phenomenal!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'd recommend them. The process here was faster than work I've had done before
Repair Quality - 5.0/5.0 -
They did great on work on my Beetle! The bumper was replaced, and they said another panel was backordered by like 8 months so they repaired it instead. It's flawless! I can't tell that anything had ever happened. Talented work Their staff was friendly and communicative during every step of the process. I hope I don't need body work again any time soon, but if I ever do I'd be happy to bring my car here
Customer Service - 5.0/5.0 -
Friendly and communicative the whole time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was competed ahead of schedule. The agents are courteous and communicative. The work is satisfactory and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service is quick, courteous, capable, and communicative. I would recommend!