Caliber - Grandview

4.9 (1,129reviews)
97%
14709 East Frontage Rd,  Grandview,  MO  64030

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,129)

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My Experience

I really like Your service and employees I appreciate

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Overall good work and service. Can't give a perfect score though.

Repair Quality

Did a good job. Everything lined up. Saw 3 very minor small paint issues along the entire driver's side but not noticable unless looking for it. Looks better than before the accident. Overall happy with the work.

Customer Service

Nancy is a hoot and good with rentals (she mentioned needing a raise). Craig was responsive and informative.

Returned Clean

My Experience

We were very pleased with our repair experience. Danny did a very good job of explaining his recommendations for our repair. He also kept us informed of the progress throughout the process. He served as a good liaison between us and the insurance company. Thank you so much for the beautiful job you did on our new vehicle to keep it looking like a new car! I will be recommending Caliber Collision to my friends and family.

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Overall we were very pleased with the work

Repair Quality

Great work on repair work

Customer Service

Even though there were some glitches on pick up of vehicle. There were taken care of immediately

Returned Clean

My Experience

Nancy and Cody were so helpful and made this process stress free for me. From the first call speaking with Nancy I knew I made the right decision to use Caliber. Cody kept me updated on the process and made me feel that my sons car was in the right hands. Thank you all.

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My Experience

Excellent customer service. Nancy the representative at the front desk is very professional and also welcoming.

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My Experience

Everyone was very helpful. Craig Chambers kept me informed what was going on with my car. I ask if I could have it a day early because of the snowstorm and I got it. Thank you so much for taking such great care of my car!

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Repair Quality

They were excellent to work with and conveniently located.

Customer Service

Again, they were friendly, answered all questions and were professional.

My Experience

One headlight is not working, they forgot to replace a body, trim panel, truck, steering wheel is sideways and out of alignment, I can tell the headlights are not balanced, because the low beams that do work one is pointing up and one is pointing down.

Likely to Recommend

Repair Quality

Interior of the car has been sprayed with some type of white substance and that wiped off. It is very messy. Work was not completed. One headlight is burn out. One headlight points up and one headlight points down. Car pulls to the left and steering wheel is tilted to the left.

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Returned Clean

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My Experience

I can't express enough how amazing the staff at Caliber was!

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Craig was very attentive to my needs.

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Returned Clean

My Experience

I will always use this shop. I’ve had to use them twice now and they are nothing but fabulous! They’re quick, keep you updated and always have the most friendly faces!

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