Caliber - Grandview

4.9 (1,114reviews)
97%
14709 East Frontage Rd,  Grandview,  MO  64030

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,114)

Likely to Recommend

Repair Quality

Looks good.

Customer Service

Very professional and polite. Took care of my vehicle like it was their own.

Likely to Recommend

Repair Quality

Good job

Customer Service

My Experience

The Caliber Collision team was very professional, courteous and helpful . I appreciated the updates regarding the status of the car repair process.

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service !!!

Returned Clean

My Experience

Professional staff and great customer service. I really appreciated the communication throughout the whole process and was never left in the dark. I would definitely recommend.

My Experience

I appreciate their attention to detail and their ability to communicate with enough information make me feel like things are happening well with my car. I expected it to turn out right the first time and it sure did.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

We had extensive damage to our SUV. Our vehicle had less than 3000 miles on it when it was hit. The Repair team worked diligently to find parts. They were exceedingly good in communicating updates. And the end results have been fantastic

Likely to Recommend

Repair Quality

This was a complex job. And getting parts on a new car was going to be difficult. But the collision team did great. Communication was excellent. Everything looks good. And we are back on the road.

Customer Service

Great communication

Returned Clean

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Great service all the way around.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Completed ahead of schedule! Chase is awesome.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very satisfied with the services provided by Calibur Collision in Grandview, Mo.

Likely to Recommend

Repair Quality

Very satisfied with the repairs on my vehicle! Would highly recommend!!

Customer Service

Very satisfied

My Experience

I had the pleasure of working with Chase and Nancy. Chase was extremely nice, easy to talk to, and attentive/helpful. The same can be said for Nancy and she is HILARIOUS! I wanted to stay and chat with her even after my car was ready, she is that enjoyable. So glad that I went with this location and my car looks as good as new.

My Experience

Chase was phenomenal. Informative, responsive. Everything played out as he described. Work completed on time. Kept me up to date throughout the process. I had a great experience. Strongly recommend Caliber /Grandview.

Likely to Recommend

Repair Quality

Chase was terrific. Informative. Responsive. He managed the process perfectly and delivered my car on time and in great shape. Many thanks…

Customer Service

Excellent all around. Setting up initial appointment with Nancy (?) was great, too. She was very helpful.

Returned Clean

My Experience

The job was well done. The job was done way before promised. Also appreciate the lifetime warranty. Loved how clean the car was. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Satisfied! Good customer service. Good communication updates, but a week of delay from committed time. Replaced part is lifting up a little bit. Noticed today and will call to get their advise. Thanks for fixing the damages.

Likely to Recommend

Repair Quality

Good. Delay in completion but was communicated. The replaced part on the front bumps up little bit on the joining area on and off. Otherwise fine

Customer Service

My Experience

You guys did a great job I will recommend you guys I give you guys a 10

Likely to Recommend

Repair Quality

You guys did a good job I will recommend other people to yal because I was satisfied and happy

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very pleased with the whole process.Cody kept me updated on the progress of my vehicle.Thanks again

Likely to Recommend

Repair Quality

Customer Service