Caliber - Grandview

4.9 (1,122reviews)
97%
14709 East Frontage Rd,  Grandview,  MO  64030

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,122)

Likely to Recommend

Repair Quality

They are very particular and quality comes first! They've outdone themselves on Customer Service! Nancy and Aaron are top notch! They say they "only want to see me at the gas station" in the future! In other words, keep your car intact! Thanks guys for your exceptional service πŸ‘πŸΎ πŸ‘πŸΎ πŸ™ŒπŸΎ β™₯οΈπŸ’―πŸ™πŸΎ

Customer Service

Returned Clean

My Experience

Awesome work I am satisfied

Likely to Recommend

Repair Quality

The whole team was friendly, professional and finished the job ahead of schedule. Also answered my questions promptly.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Job well done.

Likely to Recommend

Repair Quality

They did a great job.

Customer Service

Again, great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole front side looked completely brand new including the inside. I appreciate there work for sure, will come back for anything.

Likely to Recommend

Repair Quality

Incredible service at the Grandview location!!! From start to finish! Very informative and made it seamless. Would most definitely recommend and use again!!

Customer Service

Incredible service at the Grandview location!!! From start to finish! Very informative and made it seamless. Would most definitely recommend and use again!!

My Experience

I was very pleased with my experience from start to finish. Great communication, realistic expectations on timeline that were exceeded, and excellent repair job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I cannot say enough about how genuine and friendly this place is.They went above and beyond to make my car look better than I when I took it in! I recommend using their service 100%

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They are genuinely welcoming folks, making matters simple and fast. The communication is excellent. The work was done earlier than estimated which was reasonable to begin with. They cleaned inside out of the car after the body repair. My car looked so nice when i picked it up. The paint job is wonderfully done. I would recommend this location of Caliber Collision.

Likely to Recommend

Yes.

Repair Quality

10 has to be from the factory. Thier work is excellent in my opinion.

Customer Service

The best!

Returned Clean

My Experience

great communication, great customer service

My Experience

In my nearly four decades of managing shops in the world of automotive repair and maintenance I have always prided myself on honest customer communications and professionalism. My first encounter with Caliber Collision (Grandview, MO) exceeded my expectations. With Caliber being a huge nationwide corporate network of local businesses, I guess I expected to be treated like a number, rather than a person. Instead, I found people who were congenial, experienced, and excellent communicators. The repairs were done in a VERY timely fashion exactly as estimated with professional quality and a lifetime warranty. I am very pleased, to say the least. Thank you Nancy, Aaron, and Danny ! And as Danny said in jest, "I hope we don't have to see you again" but if I do - it will be because of my confidence they've earned on my first visit.

Likely to Recommend

We would absolutely recommend Caliber Collision in Grandview, Missouri.

Repair Quality

Nancy, Danny, and Aaron were all very congenial and professional. Every communication was clear and helpful. The workmanship looks perfect and it was done ahead of schedule (they knew we were without rental car coverage). I definitely recommend Caliber Collision in Grandview, Missouri!

Customer Service

Very welcoming and congenial.

My Experience

Very nice and professional staff!

Likely to Recommend

I wouldn't consider going anywhere else and have already recommended them to a coworker looking to get body work done

Repair Quality

Second time using this shop and could not be more impressed with their service and quality

Customer Service

I didn't realize I would need as much hand holding as I did this time around, but the team, from the desk to the gym, we're patient and positive and made sure I felt comfortable and informed every step of the way

Returned Clean

My Experience

Job well done. Appreciate the care and information provided.

My Experience

Everyone that I talked with at Caliber in Grandview were great! They were easy to work with, and it was nice to get the text updates so that I knew how things were progressing.

Likely to Recommend

Repair Quality

Everyone that I talked with were very helpful and professional.

Customer Service