Caliber - Grayslake
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and repairs completed quickly. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber worked on our brand new vehicle that was hit by an object on the freeway. I was nervous about the aluminum body panels and matching the factory pain that takes on different colors in different light. Caliber was thorough in evaluating the damage and found tiny imperfections that we didn't notice. The body work on the aluminum was flawless and the paint match was perfect. They ordered parts for the running boards directly from Ford and sent the wheel out for repairs that came back looking good as new. They were also really knowledgeable about calibrations of sensors and cameras and made sure everything was working as expected. I was completely satisfied with their work and walked away impressed at the quality of this shop.
Customer Service - 5.0/5.0 -
Caliber kept me informed during the process, explained possibilities ahead of time for any potential additional items from the original estimate, and worked seemlessly with my insurance company. They planned the work well, arranged OEM parts delivery, and coordinated things that needed to go out without any delays.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good stuff
Customer Service - 5.0/5.0 -
Very nice and helpful Made it easy
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service rep was informative. Understood how I one of my vehicle restored to pristine condition and assured me that they were able to execute and that they did.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was rear ended the beginning of September and my bumper had scuffs, scratches, and cracks. I took my car here and Edgar was absolutely amazing to work with! When I got my car back it was like it never happened. Definitely recommend Caliber Collision in Grayslake for any repairs!
Customer Service - 5.0/5.0 -
Edgar was absolutely amazing to work with! He kept constant communication with me on any updates regarding my car and made the process so easy!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So glad to find Caliber Collision. Professional, efficient, and easy to work with. Good communication. Highly recommend.
Likely to Recommend - 5.0/5.0 -
No trouble recommending Caliber Collision. Impressed with their high standards.
Repair Quality - 5.0/5.0 -
Car looked brand new when I picked it up. Great communication throughout the process.
Customer Service - 5.0/5.0 -
Status updates throughout the repair process with owner and insurance. Very responsive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looked better than it did before I bought it. Front end was beautiful. Edgar was amazing and I appreciate the hard work y'all put in.
Customer Service - 5.0/5.0 -
Edgar is the man!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My repair was handled by Edgar. He was wonderful. He kept me updated on the progress and was very kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!