Caliber - Algonquin

4.6 (2,843reviews)
93%
1321 Chase Street,  Algonquin,  IL  60102

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,843)

My Experience

You guys do excellent work. This is my 3rd car with you guys.

Likely to Recommend

Repair Quality

Repair was well done. Car looks great

Customer Service

Best shop I have worked with. Clear communication. Nice office staff and the mechanics made every step clear to me

Likely to Recommend

Yes I would

Repair Quality

Customer Service

I had to do some of the follow up on my own and was an issue with getting a rental on the first day and had to postpone the repairs a few days

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job!

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Mike and his team went above and beyond with the best customer service. Mike and his team are very professional and knowledgeable. I will recommend Caliber to everyone that asks for a great body shop!

Customer Service

Returned Clean

My Experience

Issues with trunk not aligned and scuff marks roughness not sure why already called into office.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

The representatives were courteous and professional.

Customer Service

Returned Clean

Likely to Recommend

I would recommend Caliber with full confidence without hesitation to anyone needing collision work and repair. I’ve had 2 vehicles repaired and Caliber and with return if I need repairs in the future.

Repair Quality

This is the second vehicle I’ve had in their shop. Both times the results far exceeded my expectations. Mike makes sure they go above and beyond what most people are willing do for their customers. Caliber in Algonquin has my full and complete recommendation to anyone needing a collision shop.

Customer Service

No wait time. Clear, concise and timely communication

Returned Clean

My Experience

Thank you

My Experience

Thank you for working quickly and doing a great job. Very happy with how the car looks. You went above and beyond. We will continue to use you if needed again!

Likely to Recommend

Repair Quality

Thank you for the great repairs, great communication and fast turn around. Very happy with the entire experience.

Customer Service

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Repair Quality

Job was done on time, everything looked good. Caliber at Algonquin has been my go to place for accident repairs

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Returned Clean

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Returned Clean

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Repair Quality

Great quality work. Looks and drives great!

Customer Service

Excellent customer service. Text updates were so appreciated and if I made a phone call, a return call was always very timely. When I knew we had some repairs to be done, there was no hesitation on where to bring our car.

Returned Clean

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Repair Quality

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Likely to Recommend

Absolutely I would recommend Caliber Collision. Even if it wasn't for accident repairs. The shop is large, clean and plenty of amenities. Comfortable waiting area and beverages in an additionally clean, organized display.

Repair Quality

I was rear ended by a pick up truck. I have a 2007 Volvo. Based on the age of the car, I figured it would just be a quick cosmetic job but not much more beyond that.

Customer Service

The customer service was a little confusing at first because I didn't realize Caliber had a call center in Texas. When the agent started asking me what town I was in, I told her I was looking to take my car to the Caliber shop in Algonquin. Then she asked if that was in Texas. But we had a chuckle and she found the location with no problem.

Returned Clean