Caliber - Caliber - Elgin - Southwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Not a good experience
Repair Quality - 2.5/5.0 -
Took longer than was told, and left scratch unfixed
Customer Service - 2.5/5.0 -
Mistake using this company for service
Likely to Recommend - 4.0/5.0 -
I think they did a good job. I just don't go around recommending shops to people.
Repair Quality - 5.0/5.0 -
Smells like paint thinner in the car, but otherwise the repair is seemless, like nothing ever happened. And done ahead of schedule, which is always appreciated.
Customer Service - 5.0/5.0 -
Assessment was quick, they kept me appraised regularly. No complaints.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with the work they gave my car, excellent and of good quality and fast, thanks to their team in general.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They went above and beyond, excellent work! HIGHLY recommend A HUGE thanks to the techs that did my Honda
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and communication. Fixed my truck twice as face as expected!! Highly recommended
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and response time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Except for two minor issues; all repairs and body work was completed with excellent quality
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Rear floor mats, trunk cargo net , and one of the lug nut covers (right rear tire) were all missing. Max indicated he found the mats and lug nut cover but hasn't located the cargo net yet.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a "smashing job" (pun intended) on repairing my vehicle. It looked like new for sure. Delivered on time and even delivered my vehicle to my house when finished. I would recommend them to my friends and family.