Gerber Collision & Glass - Elgin

4.7 (3,827reviews)
93%
801 N State,  Elgin,  IL  60123

Gerber Collision & Glass - Elgin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,827)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professional, friendly, and attentive service throughout the repair process. Regular text and phone updates were highlighted as a key strength, keeping customers informed and confident. Many repairs were completed ahead of schedule, which delighted customers. A few customers noted areas for improvement directly from their experience, including more proactive communication during delays, better management of completion time expectations, and ensuring all repair details are thoroughly addressed before vehicle pickup.

Likely to Recommend

Repair Quality

Overall, great job. Jeep looks great and I'm happy with the results post-accident. However, my head rest keeps popping out. My sales rep tried fixing before I left, but it only helped temporarily. I need it fixed, right now three band aid solution isn't working.

Customer Service

Returned Clean

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the car looks reaaly nice they even cleaned up the inside

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My Experience

Ezra was thorough and very communicative about the process. I received 2 updates every week and never felt caught off guard.

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Repair Quality

They were thorough and communicated well

Customer Service

Returned Clean

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My Experience

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Thank you for taking care of my concerns

My Experience

Communication was incredible. Great customer service, and speedy TAT

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Repair Quality

Customer Service

Returned Clean

My Experience

We were extremely impressed with our service. Communication was great and there was always someone to answer our questions. The girl at the front desk was so helpful and patient. Israel (sp?) went above and beyond to help us get the car fixed in a timely manner. He was a great communicator, he did everything he could to get my daughter’s car fixed so she could get back to Wisconsin on time, and he fully explained everything to us. We were not only impressed with the customer service both of these employees gave us, but the workmanship on the car was impressive as well. Thank you!!!!

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Repair Quality

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Returned Clean

My Experience

They did a fantastic job repairing my vehicle.

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Returned Clean

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Muy buen travajo

Customer Service

Returned Clean

My Experience

Very satisfied…but wish it would have taken less time.

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Repair Quality

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Repair Quality

I was very happy on the way however it was repaired no damage at all. The Ram 2025 seems better than the accident that was made. Very surprised it was all fixed before the due date to be picked up ♥️

Customer Service

I was very happy on the way however it was repaired no damage at all. The Ram 2025 seems better than the accident that was made. Very surprised it was all fixed before the due date to be picked up ♥️

Returned Clean

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Returned Clean

My Experience

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Returned Clean