Caliber - Grayslake
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I had a pleasant experience.
Repair Quality - 5.0/5.0 -
It was great! The service, the updates about the status, good communication and overall experience was great!
Customer Service - 5.0/5.0 -
Good communication. Pleasant folks to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept in contact with me and the wife the whole time, very clean shop and also cleaned the heck.out of my truck inside, came out nice
Customer Service - 5.0/5.0 -
Would re
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The color match exceeded my expectations
Customer Service - 5.0/5.0 -
I loved that the experience between Enterprise and Caliber was seamless
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Everything was okay until I picked up my car and found mud all over my passenger seat, car handle, and steering wheel. There was still a whole bunch of gunk left on the rear limited X emblem. I was pretty impressed with yall up until then now I’m questioning how much attention was paid to the small details.my rear lift gate mechanism on the drivers side does not match the passenger side- it is now much bulkier. If anything is messed up, at least any future repairs are covered under my insurance but please tell your techs to be more careful with other peoples stuff so I don’t have to be the “Karen” that does on my next visit!
Customer Service - 2.5/5.0 -
Never got a call back after frame measurements were taken after I specifically asked them to. I had to call them for updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job with the car. Great service.
Customer Service - 5.0/5.0 -
Well done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not likely to recommend
Repair Quality - 0.5/5.0 -
Process took too long & repairs were over estimated causing the insurance company to salvage the vehicle. Vehicle taken to another qualit shop & was significantly less which would have avoided the salvage disposition.
Customer Service - 1.5/5.0 -
Except for 1 phone call, all other communication was less than friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You have done a great job thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did good job took care of billing the insurance and enterprise car rental .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciated all the updates concerning my car’s repair process, the speed of the whole repair, and the excellent results of the repair. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication throughout the whole process, finished repairs before estimated time, listened to my concerns. Thank you!