Caliber - Grayslake
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication throughout the whole process, finished repairs before estimated time, listened to my concerns. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Our vehicle performs as if brand new.
Customer Service - 5.0/5.0 -
The various staff involved with our situation were very communicative and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Edgar was great! Very informative and knowledgeable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with Caliber was easy because the staff was knowledgeable experienced and customer service oriented. The work on my car was perfect. I will not hesitate to go to them in the future
Customer Service - 5.0/5.0 -
Wow! Caliber fixed my car perfectly. The staff at Caliber made the process of repairing my car a pleasant experience. I would definitely go to Calibar in the future.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every time I called I received prompt service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I chose this location based off reviews and they did not disappoint. This shop has been the best part of a terrible experience after another driver hit me! They cleaned my entire car inside and out, had my bumper looking brand new, worked to make sure that everything was fixed just as it worked before and I am sooo pleased, you can’t even tell my entire bumper was destroyed! My only thing is that they received my car with over half a tank 200 miles give or take” and I got my car back with 35 miles to empty. I was nervous because that was my first time in grayslake and I had to stop at the closest high priced gas station. Otherwise, really good service, really nice people. Edgar was great and I really appreciate his honesty
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done to perfection, ahead of schedule, kept informed at all times, no issues
Customer Service - 5.0/5.0 -
Good at keeping us informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Communication was terrible. I never received a single call with updates on my vehicle over the 10 days that it was there.
Customer Service - 0.5/5.0 -
Again never received one call with an update on my vehicle and when told they would call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Not very happy. Heat is not good and the wiper solution is not filled, it’s empty. Don’t recommenced
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was very clean. Much cleaner than when I dropped it off. They provided updates to keep me informed of any delays. Rhanks!
Customer Service - 5.0/5.0 -
They were patient with me as I arrived a tad before 5:30pm—ehich was closing time. I had to unload all my stuff from the rental car and they were patient with me
Returned Clean
Likely to Recommend - 5.0/5.0 -
We’ve had several services done and completely happy with the outcome
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
An excellent job and kept me informed the whole way
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great staff great job they made me feel better about my car
Repair Quality - 5.0/5.0 -
Great customer service an great work
Customer Service - 5.0/5.0 -
Great staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick fast and efficient
Customer Service - 5.0/5.0 -
Great customer service