Caliber - Grayslake
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. The repairs were done fast. The help were friendly and knowledgeable.
Customer Service - 5.0/5.0 -
They did a great job. The repairs were done fast. The help were friendly and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy to get an estimate, appointment and car rental was not a hassle. Kept me informed about the status. Work done was great, good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Dirty. Car had tape that was used for painting inside car. A half roll of it. Yellow in color. There was dust inside my car, specifically back seat where the work was being done on the quarter panel. It was clearly not vacuumed. Something that was told to me would be done wasn’t when I picked up the vehicle. Not sure how it was missed in first place.
Customer Service - 5.0/5.0 -
Customer service was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
See previous comments on this category.
Repair Quality - 5.0/5.0 -
Bev, Malcolm & Ed are who I had the most interaction with @ the Grayslake, IL Caliber-Collision. I cannot say enough about their Customer Service=Superior! All across the broad spectrum this location was phenomenal. Thank you all for such a painless & also the above & beyond/went out of their way experiences!! I am way past satisfied (should include other higher categories of more than satisfactory). Corporate please encourage this locale further by doing something really really really nice for them. They absolutely deserve it. Yes, I will highly recommend their services to others!
Customer Service - 5.0/5.0 -
Bev, Malcolm & Ed thank you for a painless & above satisfactory experience. These three that are mentioned are who I had the most interaction with. They are @ the Grayslake, IL location. I give them Superior ratings all across the broad spectrum of customer service! Corporate, this locale first me is first rate. They represent this company exceedingly well. They should be highly commended & encouraged greatly by whomever, especially corporate!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Though I needed to go back and get the paint spray off my windshield after I had picked up the car.