Caliber - Green Bay - Southeast

4.5 (140reviews)
92%
2744 Manitowoc Rd,  Green Bay,  WI  54311

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (140)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for excellent communication throughout the repair process, with many highlighting daily updates and professional, friendly staff interactions. The quality of repairs receives high marks, with numerous customers noting their vehicles looked brand new or better than before, including thorough cleaning services. While most repairs are completed on time or even early, some delays occur due to parts availability or quality issues, which customers generally understand when properly communicated. The shop demonstrates strong customer service by addressing concerns promptly and going above expectations in many cases.
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"My car looked like brand new when Caliber Collision was finished. Also they were excellent in keeping ..." Read more
"Very impressed by the work done on my vehicle and also impressed by the person at the front desk ..." Read more
"Looks like new. Can not tell it was ever damaged"
"... whole experience was great and the price was right. The quality workmanship shows in the finished product. They delivered on what was promised." Read more
"... get to pick it up and I am so very disappointed. I paid $18,000 out of my pocket only to get it back in worse condition that it was. It vers to the right ..." Read more
"... brand new when Caliber Collision was finished. Also they were excellent in keeping me updated on the progress of their work." Read more
"Excellent communication!!"
"... pleased with the the job and also the follow up that they kept me posted what read going on almost every day. The staff is remarkable friendly. Would justice ..." Read more
"excellent communications and friendly staff"
"Great communication through the repair process."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good

Likely to Recommend

Will refer and use again….hopefully never but if accident coming to Caliber.

Repair Quality

Juan was excellent in explaining everything and what I appreciated most is it never felt like Caliber was cutting corners. The repair was done correctly. Service was great…took the worry out of the process with rental car, etc. Thank you!

Customer Service

Can’t tell accident even happened. Added chip guard per OEM. Great!

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

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My Experience

Truck runs great but my charger for phone was damaged. A small matter but noticable.

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Reliable, easy to work with/ Enterprise brought the rental car to Caliber Collision when my car went in and i returned the rental , to the Caliber site when my car was ready for pick up.

Repair Quality

My vehicle was badly damaged by hailstorm of June24, 2026. Caliber Collision had all of the dents removed and damaged parts were removed/installed as needed. The service was excellent and working with Peyton at Caliber was very good.

Customer Service

Easy to contact and get information to or from, about the vehicle and repair claim. The receptionist,Jennifer, was very helpful also.

My Experience

Everyone was very friendly and the job was finished on time and looked great. Very professional throughout the process.

Likely to Recommend

I was totally satisfied

Repair Quality

Very friendly and helpful. Kept me informed during the process.

Customer Service

Informative and friendly,

My Experience

Appreciated the updates sent every other day! Positive interactions with the courteous employees.

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Repair Quality

Customer Service

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Repair Quality

Missed a paint spot on the handle of my passenger door

Customer Service

Returned Clean

My Experience

Great communication, a perfect repair, and very timely service! My advisor was very knowledgeable and helped explain the repair process! Thank you

Likely to Recommend

Repair Quality

Customer Service

Great service, my vehicle looked better than new, AND it was done ahead of schedule!

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Repair Quality

Customer Service

My Experience

The experience was great, they kept constant contact with every stage as my truck was getting fixed. My truck looks great

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Repair Quality

Everything looks like a factory finish

Customer Service

There were in contact with every steps of the repair

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Repair Quality

Customer Service

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The process was so easy and fast

Repair Quality

Customer Service

Returned Clean

My Experience

I am so PLEASED how my car looks now with out the dents and cracks in it! Thank you sooo much!!

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Repair Quality

Customer Service

My Experience

I dropped my truck off on June 22. I was given that Friday (June 26) as a completion date. Someone had reached out to me on June 23rd about Transferring my truck to Green Bay to get the work done, which I was cool with. Upon calling on Monday (June 29th) they had not yet reach out to me about any updates. When I called I was told parts had just gotten ordered and were not expected to be delivered until Wednesday (June 30th, July 1st). Right there, why did I have a 7:30 appointment on the 22nd and it didn’t even get worked on until the 30th-1st. I’m satisfied with the work everything looks great, but the communication was not good, and I was without my vehicle for a week and a half to find out parts weren’t even ordered when I had called. I finally got it back today, 1 month later when it was expected to be back in a week.

Likely to Recommend

Repair Quality

Appreciate the f/u when insurance insisted on the type of bumper and it was incorrectly fitting but with help of tech Juan this was redone.

Customer Service

Your front desk Jennifer was everything, what a credit to your business to have a personality and hard working individual like that on your team! What an excellent first impression experience thanks to Jennifer!

Returned Clean

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Customer Service