Caliber - Green Bay - Velp Ave

4.8 (916reviews)

98%

(920) 434-9393

3700 Velp Ave, Green Bay, WI 54313

98%

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3700 Velp Ave
Green Bay, WI 54313

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About Caliber - Green Bay - Velp Ave

See Photos

3700 Velp Ave
Green Bay, WI 54313

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (916)

Sort By:
Newest
Rating

742 Customers Rated

5 Stars

73.9% Complete

(677)
4 Stars

5.3% Complete

(49)
3 Stars

1% Complete

(9)
2 Stars

0.5% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text updates keeping customers well-informed throughout the repair process. Timeliness was frequently highlighted, as repairs were often completed ahead of schedule. Customers also appreciated complimentary interior cleaning and detailing. A few customers noted areas for improvement directly from their comments, including inconsistent communication between automated texts and actual timelines, occasional delays due to parts availability, and isolated instances of less-than-satisfactory customer interactions. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... courteous. Keeping me up to date was greatly appreciated. The work they did was amazing 🤩" Read more

"Replaced fender exhibits meticulous workmanship. Fender as well as the fender color match the car perfectly. Completely satisfied with the excellent quality of ..." Read more

"This company is so wonderful! Honest, fair, and work above and beyond, exceeding expectations on my cars body work! The only place I will bring my car to when it needs ..." Read more

"Fabulous! Everyone was professional and took pride in excellence. I was kept up to date regarding the progress of my ..." Read more

"... repair process went very well! Great communication, the repair work appears to be flawless, and done very quickly." Read more

"... helpful and friendly. And, the best part was that my car was ready several days before promised. A satisfied customer!" Read more

"the repair was amazing. but it took extremely long."

"... very happy with the results and really glad that you were able to get it done in a couple of days so that I was not without a car for very long. Thank you again!" Read more

"Was done way ahead of schedule which was great. But didnt hear it was going to be done early until ..." Read more

"I appreciated getting my car back a week ahead of schedule and how efficiently I received information during ..." Read more

"... Velp did a beautiful job on our F150 Lariat! Their communication was excellent, with texted updates every Tuesday and Thursday. Our truck looks brand new. And, we were pleasantly ..." Read more

"i didnt receive a single update"

"I really felt out of the loop and had to call to check on my vehicle."

"... never been in an accident and working with insurance. They kept me informed and made this process so seamless and worry free. Thank you" Read more

"Great. Had communication on repair process 2-3 times per week."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... courteous. Keeping me up to date was greatly appreciated. The work they did was amazing 🤩" Read more

"Replaced fender exhibits meticulous workmanship. Fender as well as the fender color match the car perfectly. Completely satisfied with the excellent quality of ..." Read more

"This company is so wonderful! Honest, fair, and work above and beyond, exceeding expectations on my cars body work! The only place I will bring my car to when it needs ..." Read more

"Fabulous! Everyone was professional and took pride in excellence. I was kept up to date regarding the progress of my ..." Read more

"... repair process went very well! Great communication, the repair work appears to be flawless, and done very quickly." Read more

"... helpful and friendly. And, the best part was that my car was ready several days before promised. A satisfied customer!" Read more

"the repair was amazing. but it took extremely long."

"... very happy with the results and really glad that you were able to get it done in a couple of days so that I was not without a car for very long. Thank you again!" Read more

"Was done way ahead of schedule which was great. But didnt hear it was going to be done early until ..." Read more

"I appreciated getting my car back a week ahead of schedule and how efficiently I received information during ..." Read more

"... Velp did a beautiful job on our F150 Lariat! Their communication was excellent, with texted updates every Tuesday and Thursday. Our truck looks brand new. And, we were pleasantly ..." Read more

"i didnt receive a single update"

"I really felt out of the loop and had to call to check on my vehicle."

"... never been in an accident and working with insurance. They kept me informed and made this process so seamless and worry free. Thank you" Read more

"Great. Had communication on repair process 2-3 times per week."

Velesque (Jeep owner) reviewed 9/25/26

Definitely met my expectations! I'm more than satisfied.

Jerad (Chevrolet owner) reviewed 9/25/26

Thomas (Lexus owner) reviewed 9/18/26

Very timely repair by a professional group that cares about my auto. Top shelf service!

Logan (Chevrolet owner) reviewed 9/16/26

My truck was done in a few days for hail damage and looks great

Laurie (Honda owner) reviewed 9/14/26

Tracy (Hyundai owner) reviewed 9/11/26

I would highly recommend Caliber Collision.

Caliber Collision did a great job on my car. I'm very happy with the service I received.

They kept me updated every step of the way.

George (Dodge owner) reviewed 9/10/26

Jim was very kind. Tim’s a really great painter! Very professional place. Thank you

Ryan (Ford owner) reviewed 9/10/26

Tonya (Toyota owner) reviewed 9/7/26

Angela (Ford owner) reviewed 9/5/26

I appreciated the updates and the quick, easy process. The repairs made to my truck look incredible. I cannot tell there was ever anything damaged. I am extremely happy with the outcome. Thank you!

Julie (GMC owner) reviewed 9/4/26

The job was very professional. It was done on a timely basis. We would definitely recommend Caliber Collision.

Excellent workmanship, very professional interaction and work completed within time frame given.

Kimberly (Nissan owner) reviewed 9/4/26

Staff was great

Philip (Hyundai owner) reviewed 9/3/26

They kept me informed during the entire process. The final product is amazing. It looks like a brand new car. No mistakes. Excellent.

Karrie (Kia owner) reviewed 8/31/26

Todd was amazing! He answered all my questions and made me feel completely comfortable with the repairs that were going to take place.

Debra (Jeep owner) reviewed 8/28/26

Everyone was very professional and super nice.

Kenneth (RAM owner) reviewed 8/27/26

I'm extremely satisfied with the quality of the repairs, all the personnel that I dealt with, and the cleanliness of my Ram when it was finished.

James (Ford owner) reviewed 8/26/26

Jennifer (Audi owner) reviewed 8/24/26

The team was extremely thorough, they addressed all of our concerns and the communication was great

Andrew (Toyota owner) reviewed 8/24/26

There is a gap between the front bumper and the panel it joins up with I would like to get resolved.

Tracey (Kia owner) reviewed 8/24/26

Pleasantly surprised on how efficient the repair process was. I liked how I was updated on the process from start to finish. No issues or complaints.

Excellent service from start to finish!

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Caliber - Green Bay - Velp Ave

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Green Bay - Velp Ave

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (916)

742 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?